Quality Engineer

TTM Technologies Inc. Publicly Traded US Company NASDAQ (TTMI) Top-5 Global Printed Circuit Board Manufacturer

About TTM

TTM Technologies Inc. is a leading global manufacturer of technology products including mission systems radio frequency (RF) components RF microwave/microelectronic assemblies and technologically advanced printed circuit boards (PCBs). TTM stands for time-to-market representing how TTMs time-critical one-stop design engineering and manufacturing services enable customers to reduce the time required to develop new products and bring them to market.

Additional information can be found at

Scope:

• The Quality Engineer is a liaison between TTM internal department functions (manufacturing process engineering front end engineering etc.) and customer source they will assist with continuous improvement functions customer issues and complaints and quality verification processes for quality assurance and system functionality.
  

Duties and Responsibilities:

• Act as customer point of contact for all customer communications regarding processed or in process product. This will include active use of customer designed systems and databases for submission of deviation requests and other customer notification functions.
• Assist with requesting and communicating with customer source inspectors.
• Communicate customer concerns regarding quality packaging product issues or general quality concerns after product shipment. This includes but is not limited to the maintenance and issuance of returns and complaints.
• Maintain and integrate quality systems for return and complaint processing
• Identify interpret and apply customer requirements to active and shipped products. This person will be trained and required to use customer specific references and general PCB specifications.
• Interpret and analyze customer requests. This will include communicating with customer for clearer understanding and follow-up questions to assist the quality department in addressing customer inquiries.
• Analyze product returns to establish preliminary investigation for quality issues. This includes communicating findings within the quality department operations process engineering front end engineering and the customer as applicable.
• Understand and support continuous improvement elements such as 8D Corrective Actions ZDP PFMEA 6S TPM DOE Jidoka/Andon Customer Satisfaction and Quality Alerts
• Assist in process auditing
• Assist with procedure and documentation updates and associated training
• Establish format and generation of AS9102 FAI reports.
• GD&T Understanding customer blueprints and correlating requirements to physical product measurements.
• Coordinating outside service for customer specific requirements.
  

Note:The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities duties and skills required of personnel. Furthermore they do not establish a contract for employment and are subject to change at the discretion of the employer.

Essential Knowledge and Skills:

• Able to read write and communicate in English to the extent necessary to perform the job functions.
• Able to understand concerning technical requirements.
• Able to effectively communicate with others both basic and technical concepts.
• Possess strong customer service skills.
• Excellent computer skills with proficiency in Microsoft Office and peripheral devices.
• Self starter with ability to do follow-up to completion without supervision.
• Understands basic corrective/preventive action concepts.
• Well organized and able to multitask.
  

Education and Experience:

• BS in an Engineering discipline preferred or equivalent experience
• Quality Department experience
• PCB experience preferred

• Understanding of printed circuit accreditation programs (NADCAP AS9100 ISO etc)
• MIL compliance preferred

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Compensation and Benefits:

TTM offers a variety of health and well-being benefit programs. Benefit options include medical dental vision 401K Flexible Spending Account Health Savings Account accident benefits life insurance disability benefits paid vacation & holidays. Benefits are available 1st of the month following date of hire.

Compensation for roles at TTM Technologies varies depending on a wide array of factors including but not limited to the specific office location role skill set and level of experience. As required by local law TTM provides a reasonable range of compensation for roles that my be hired in New York California and Colorado. For California-based roles compensation ranges are based upon specific physical locations.

Export Statement:
Must comply with TTM Export Control Policies and Procedures and all applicable laws including ITAR EAR and OFAC including but not limited to: a) being able to identify ITAR product on the manufacturing floor and understand that access to these products and related technical data is restricted to only US Citizens and US Permanent Residents; b) recognition ofForeign Person visitors by badge differentiation; c) understand and follow authorization procedures for bringing foreign visitors into facilities (VAL); d) understand the Export and ITAR requirements for shipments leaving the US; e) manage vendor approvals for ITAR manufacturing and services.

All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin citizenship disability or protected veteran status.