Major Incident Manager
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Job Location:
Monthly Salary:
Posted on:
4 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Description
Provides IT support to customers regarding technical issues related to everyday usage of their Digital order to provide the high-quality standard service to customers Service Desk Analysts analyzes and resolves most common enquiries and cooperates with IT specialist team to deal with more complex issues.
Job Description - Grade Specific
Provides the IT support to customers regarding technical issues related to everyday usage of a computer. A more senior Service Desk Analyst who analyzes and resolves most common enquiries and is able to resolve some more complex issues. They will cooperate with IT specialist team toÃÂdeal with the most complex issues. They will drive continuous improvement and may also be Team Leads within the Service Desk organisation.
Required Experience:
Manager
Key Skills
- General Services
- Law Enforcement
- Access Control
- ABAP
- Content Editing
About Company
A global leader in consulting, technology services and digital transformation, we offer an array of integrated services combining technology with deep sector expertise.
