Senior Manager, Capability Engineering – Identity, Profile & Preferences & Consent CDH

The Senior Manager Capability Engineering Identity Profile & Preferences & Consent plays a pivotal leadership role in advancing the strategic delivery operational efficiency and user-centered innovation of Mayo Clinics digital technology programs. This role combines cross-functional team leadership service delivery oversight research-driven insights and financial and operational governance to ensure technology initiatives align with enterprise goals and end-user needs.

The Senior Manager will partner with clinical technical design and administrative teams to translate business objectives into scalable agile digital solutions. This individual will serve as a strategic collaborator operational leader and change agent supporting Mayo Clinics digital transformation.

Strategy and Execution: Lead the development and execution of digital strategies that support enterprise and departmental goals. Translate insights research and stakeholder feedback into scalable service and technology solutions. Oversee lifecycle planning for platforms services and digital operations to ensure agility quality and continuous improvement. Strong financial acumen including cost modeling and vendor management.

Cross-functional Team Leadership: Experience navigating consensus-based organizations and working across multiple operational units. Proficiency in agile methodologies enterprise IT operations or digital transformation projects in large organizations. Manage and mentor diverse high-performing teams across functional areas. Foster a culture of innovation collaboration and accountability. Establish operational workflows performance measures and staff development programs to drive success.

Stakeholder Engagement and Service Governance: Collaborate with clinical administrative and technology stakeholders to align priorities and manage expectations. Participate in digital service governance boards and cross-departmental leadership forums. Develop and maintain documentation standards and metrics for performance compliance and customer satisfaction.

Research Innovation and Insight Synthesis: Conduct and synthesize user market and internal research to inform product strategy and service delivery. Support business case development ROI analysis and prioritization frameworks for digital investments. Communicate insights and recommendations clearly through written reports and leadership presentations. Communicate insights and recommendations clearly through written reports and leadership presentations.

Operational and Financial Management: Lead the development of efficient and sustainable processes for digital financial operations. Manage vendor relationships and sourcing activities related to digital tools services and support. Oversee operational planning cost modeling and contract execution across multiple service areas.

This role will lead a team of approximately 20 engineers and capabilities for CDH within Mayo clinic and potentially the enterprise.

Technical Skills:

• Expertise in identity systems architecture including authentication authorization and single sign-on (SSO).
• Hands-on experience with OAuth 2.0 OpenID Connect SAML and JWT for secure identity flows.
• Familiarity with Identity Providers (IdPs) like Okta Ping Identity Azure AD or custom implementations.
• Ability to design and manage user profile schemas including demographic behavioral and preference data.
• Experience with personalization frameworks and preference storage systems.
• Knowledge of data modeling for user attributes and integration with downstream applications.
• Deep understanding of consent frameworks for healthcare and regulated industries.
• Experience implementing Consent Management Platforms (CMPs) and privacy compliance (HIPAA GDPR CCPA).
• Ability to design granular consent models for data sharing across multiple applications.
• Proficiency in RESTful APIs GraphQL and microservices architecture for identity and consent services.
• Experience integrating identity systems with EHRs CRM platforms and patient-facing applications.
• Familiarity with event-driven architectures for real-time updates to profiles and preferences.
• Strong knowledge of encryption standards secure token management and role-based access control (RBAC).
• Compliance expertise for healthcare regulations (HIPAA HITECH) and global privacy laws.
• Experience deploying identity and consent systems on cloud platforms (AWS Azure GCP).
• Familiarity with containerization (Docker) and orchestration (Kubernetes) or similar technologies
  

Leadership & Strategic Skills:

• Ability to define identity and consent strategy aligned with patient engagement and security goals.
• Driving innovation in personalization and secure data sharing.

This vacancy is not eligible for sponsorship/ we will not sponsor or transfer visas for this position. Also Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program.

Bachelors degree in Information Technology Business Design Healthcare Administration or a related field. Minimum of 8 years of progressive leadership experience in digital product technology operations service delivery or equivalent roles. Demonstrated experience managing teams influencing strategy and implementing complex organizational initiatives.

Masters degree in Business Administration Public Health Information Systems or related discipline preferred.

The ideal candidate will possess:

• 812 years in software engineering with 35 years in identity and consent management leadership roles.
• Track record of implementing enterprise identity platforms and consent management solutions.