Are you passionate about helping people grow and thrive Join us as a Talent & Performance Partner and play a central role in shaping the development of our leaders and colleagues across Capita Public Service (CPS).
In this role youll drive key performance and talent initiatives support succession planning and bring our Performance & Development programmes to life helping build a confident capable and engaged workforce.
If you enjoy facilitating meaningful conversations designing impactful learning experiences and influencing how talent is nurtured across a division this is your chance to make a real difference.
This role is primarily homebased with some travel to Capita sites and events when needed.
Job title:
Talent & Performance Partner
Job Description:
What youll be doing:
Deliver the Divisional Talent Strategy across Capita Public Service (CPS) partnering with the People Team and business leaders to identify assess and develop talent with a strong emphasis on diversity equity and inclusion.
Embed a highperformance culture by driving Capitas Performance Management framework including Quarterly Progress CheckIns Objective Setting and EndofYear Reviews.
Collaborate closely with Talent Acquisition to proactively identify internal mobility opportunities for highpotential colleagues and support effective succession planning.
Champion professional development by promoting and driving engagement with apprenticeships and supporting Emerging Talent and Early Careers programmes where required.
Increase capability across the division by supporting engagement with the Capita Management & Leadership Academy and the Data Technology & AI Academy including facilitating workshops where appropriate.
Design and deliver learning interventions tailored to CPS-specific needs ensuring content is impactful inclusive and evaluated effectively to drive continuous improvement.
Provide clear high-quality data insights on talent performance and development using analytics to support decision-making across CPS.
Maintain and continuously improve the CPS Talent Hub ensuring it remains a valuable user-friendly resource that supports colleague development.
Support divisional Talent Events and Conferences including preparation facilitation and postevent followup.
Act as an engaged and collaborative member of the CPS People Team contributing to divisional People priorities and wider cultural initiatives.
What were looking for:
Essential
Experience delivering talent management processes including talent assessment highpotential identification and succession planning ideally within a large or complex organisation.
Strong understanding of core talent practices including performance management talent reviews succession frameworks and development planning.
Proven ability to design and deliver learning and development interventions with particular confidence in virtual facilitation.
Highly confident facilitator able to deliver engaging virtual and facetoface workshops leadership development sessions and largeaudience presentations.
Excellent communication and influencing skills able to explain processes clearly facilitate meaningful conversations and constructively challenge thinking.
High proficiency in Excel with the ability to handle and interpret complex datasets.
Strong analytical skills with the ability to draw out meaningful insights and present data in a clear compelling way to support strategic decisionmaking.
Collaborative and peoplefocused with a strong commitment to diversity inclusion and equitable development.
Handson deliveryfocused approach able to roll up your sleeves and support colleagues and leaders directly.
Adaptable across different audiences from allcolleague groups to managers and divisional leaders adjusting communication and facilitation style as needed.
Continuous improvement mindset bringing positivity curiosity and a commitment to evolving processes and outcomes.
Desirable
Experience supporting or managing apprenticeship programmes for existing colleagues or earlycareer talent.
Understanding or experience of strategic workforce planning and/or organisational design.
Experience working with thirdparty suppliers or training providers.
Familiarity with Capita Academy programmes or other largescale leadership development frameworks.
About Capita
Capita is an outsourcer helping clients across the public and private sectors run complex business processes more efficiently creating better consumer experiences. Operating across 8 countries Capitas 41000 colleagues support primarily UK and European clients with people-based services underpinned by market-leading technology.
Were a vital support service for our clients enabling the everyday interactions that we expect to run seamlessly to run seamlessly.
A publicly listed business with adjusted revenue of 2.6bn Capitas areas of focus are Central Government Local Public Service Defence Learning Fire & Security Contact Centres and Pensions Solutions. Were embracing change to respond to the ever-changing needs of society creating better outcomes for all our stakeholders
Whats in it for you
23 days holiday (rising to 27) with the opportunity to buy extra leave
The opportunity to take a paid day out of the office volunteering for our charity partners or a cause of your choice
Auto-enrolment to our company pension life assurance a cycle2work scheme 15 weeks fully paid maternity adoption and shared parental leave paternity pay of two weeksand plenty more
Voluntary benefits designed to suit your lifestyle from discounts on retail and socialising to health & wellbeing travel and technology
Access to our Employee Network Groups which represent every strand of diversity and allow colleagues to connect and learn from each other on an open inclusive platform
Youll get the chance to follow your chosen career path anywhere in Capita. Youll be joining a network of experienced innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career and well provide the support you need to do just that. Our purpose is to create a better outcome for you.
What we hope youll do next:
Choose Apply now to fill out our short application so that we can find out more about you.
Equal Opportunities
At Capita were committed to providing an inclusive barrier-free recruitment process and working environment for everyone. We want everyone to have the best chance of succeeding as they move through their application and start their career with us. We are an equal opportunity and Disability Confident employer we want to hear from you if youd like to discuss any adjustments you might need during your recruitment process. Please email or calland well get back to you to discuss.For more information about equal opportunities and the types of adjustments we can offer please visit the Capita Careers website.
If you have a question that does not relate to adjustments during your recruitment process please email our Talent Acquisition team -
As part of our commitment to building an inclusive and diverse workforce we would particularly welcome applications from people who are from Black Asian and other ethnic minority backgrounds.
Location:
London
United Kingdom
Time Type:
Full time
Contract Type:
Permanent
Are you passionate about helping people grow and thrive Join us as a Talent & Performance Partner and play a central role in shaping the development of our leaders and colleagues across Capita Public Service (CPS).In this role youll drive key performance and talent initiatives support succession pla...
Are you passionate about helping people grow and thrive Join us as a Talent & Performance Partner and play a central role in shaping the development of our leaders and colleagues across Capita Public Service (CPS).
In this role youll drive key performance and talent initiatives support succession planning and bring our Performance & Development programmes to life helping build a confident capable and engaged workforce.
If you enjoy facilitating meaningful conversations designing impactful learning experiences and influencing how talent is nurtured across a division this is your chance to make a real difference.
This role is primarily homebased with some travel to Capita sites and events when needed.
Job title:
Talent & Performance Partner
Job Description:
What youll be doing:
Deliver the Divisional Talent Strategy across Capita Public Service (CPS) partnering with the People Team and business leaders to identify assess and develop talent with a strong emphasis on diversity equity and inclusion.
Embed a highperformance culture by driving Capitas Performance Management framework including Quarterly Progress CheckIns Objective Setting and EndofYear Reviews.
Collaborate closely with Talent Acquisition to proactively identify internal mobility opportunities for highpotential colleagues and support effective succession planning.
Champion professional development by promoting and driving engagement with apprenticeships and supporting Emerging Talent and Early Careers programmes where required.
Increase capability across the division by supporting engagement with the Capita Management & Leadership Academy and the Data Technology & AI Academy including facilitating workshops where appropriate.
Design and deliver learning interventions tailored to CPS-specific needs ensuring content is impactful inclusive and evaluated effectively to drive continuous improvement.
Provide clear high-quality data insights on talent performance and development using analytics to support decision-making across CPS.
Maintain and continuously improve the CPS Talent Hub ensuring it remains a valuable user-friendly resource that supports colleague development.
Support divisional Talent Events and Conferences including preparation facilitation and postevent followup.
Act as an engaged and collaborative member of the CPS People Team contributing to divisional People priorities and wider cultural initiatives.
What were looking for:
Essential
Experience delivering talent management processes including talent assessment highpotential identification and succession planning ideally within a large or complex organisation.
Strong understanding of core talent practices including performance management talent reviews succession frameworks and development planning.
Proven ability to design and deliver learning and development interventions with particular confidence in virtual facilitation.
Highly confident facilitator able to deliver engaging virtual and facetoface workshops leadership development sessions and largeaudience presentations.
Excellent communication and influencing skills able to explain processes clearly facilitate meaningful conversations and constructively challenge thinking.
High proficiency in Excel with the ability to handle and interpret complex datasets.
Strong analytical skills with the ability to draw out meaningful insights and present data in a clear compelling way to support strategic decisionmaking.
Collaborative and peoplefocused with a strong commitment to diversity inclusion and equitable development.
Handson deliveryfocused approach able to roll up your sleeves and support colleagues and leaders directly.
Adaptable across different audiences from allcolleague groups to managers and divisional leaders adjusting communication and facilitation style as needed.
Continuous improvement mindset bringing positivity curiosity and a commitment to evolving processes and outcomes.
Desirable
Experience supporting or managing apprenticeship programmes for existing colleagues or earlycareer talent.
Understanding or experience of strategic workforce planning and/or organisational design.
Experience working with thirdparty suppliers or training providers.
Familiarity with Capita Academy programmes or other largescale leadership development frameworks.
About Capita
Capita is an outsourcer helping clients across the public and private sectors run complex business processes more efficiently creating better consumer experiences. Operating across 8 countries Capitas 41000 colleagues support primarily UK and European clients with people-based services underpinned by market-leading technology.
Were a vital support service for our clients enabling the everyday interactions that we expect to run seamlessly to run seamlessly.
A publicly listed business with adjusted revenue of 2.6bn Capitas areas of focus are Central Government Local Public Service Defence Learning Fire & Security Contact Centres and Pensions Solutions. Were embracing change to respond to the ever-changing needs of society creating better outcomes for all our stakeholders
Whats in it for you
23 days holiday (rising to 27) with the opportunity to buy extra leave
The opportunity to take a paid day out of the office volunteering for our charity partners or a cause of your choice
Auto-enrolment to our company pension life assurance a cycle2work scheme 15 weeks fully paid maternity adoption and shared parental leave paternity pay of two weeksand plenty more
Voluntary benefits designed to suit your lifestyle from discounts on retail and socialising to health & wellbeing travel and technology
Access to our Employee Network Groups which represent every strand of diversity and allow colleagues to connect and learn from each other on an open inclusive platform
Youll get the chance to follow your chosen career path anywhere in Capita. Youll be joining a network of experienced innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career and well provide the support you need to do just that. Our purpose is to create a better outcome for you.
What we hope youll do next:
Choose Apply now to fill out our short application so that we can find out more about you.
Equal Opportunities
At Capita were committed to providing an inclusive barrier-free recruitment process and working environment for everyone. We want everyone to have the best chance of succeeding as they move through their application and start their career with us. We are an equal opportunity and Disability Confident employer we want to hear from you if youd like to discuss any adjustments you might need during your recruitment process. Please email or calland well get back to you to discuss.For more information about equal opportunities and the types of adjustments we can offer please visit the Capita Careers website.
If you have a question that does not relate to adjustments during your recruitment process please email our Talent Acquisition team -
As part of our commitment to building an inclusive and diverse workforce we would particularly welcome applications from people who are from Black Asian and other ethnic minority backgrounds.
Location:
London
United Kingdom
Time Type:
Full time
Contract Type:
Permanent
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