Senior IBM BPM Developer – Apex Coach Specialist CRM

Must haves:

• 5 years of development experience using IBM BPM and Apex Coaches
• Experience or knowledge of IBM Business Automation Workflow
• Experience with integrating AngularJS and IBM BPM
• Experience with interfacing with relational databases utilizing Java
• Experience with performing integration between IBM BPM and web services in an enterprise service business architecture
• Experience with triaging troubleshooting and resolving incidents within a production environment

Description

Responsibilities

• Required to translate technical systems specifications into working tested CRM applications.
• This includes:
• Developing detailed programming specifications
• Writing and/or generating code
• Compiling data-driven programs
• Maintaining applications
• Conducting unit tests
• Resolves and troubleshoots technical problems which arise during the use and operation of software packages including tec

General Skills

• Experience in programming and analysis; specialized CRM software package support at the specified experience level
• Ability to collaborate with IT Professionals throughout the Software Development Life Cycle
• Experience in structured methodologies for the development design implementation and maintenance of applications
• Experience in design code test debug and document applications
• Experience in the use of object and/or third generation language development tools
• Experience in one or more programming languages
• Experience in application design latest design patters deployment and troubleshooting
• Experience with relational and hierarchical database technologies
• Experience in the use of information retrieval packages using query languages
• Experience with one or more communications protocols
• Experience in structured methodologies for the design development implementation and maintenance of applications
• Experience eliciting and documenting information from diverse business area stakeholders and subject matter experts
• Excellent analytical problem-solving and decision-making skills; verbal and written communication skills; interpersonal and negotiation skills
• A team player with a track record for meeting deadlines

CRM Software Development Skills

• Knowledge and experience with specific CRM software and anticipated future releases high availability solution design and implementation
• Knowledge and experience with specific CRM enterprise architecture methodologies design standards and tools
• Experience with middleware and gateways
• Expertise in specific tools for CRM software development

Desirable Skills

• Knowledge and experience with programming Internet-ready applications
• Knowledge and experience in rapid application development (RAD) methodologies
• Knowledge and understanding of Information Management principles concepts policies and practices
• Experience with middleware and gateways
• Experience reviewing analyzing and modifying product installation scripts including encoding testing debugging
• Ability to provide post-implementation support and resolve any post-implementation technical issues
• Experience conducting design walkthrough sessions with project team
• Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards
• Ability to provide user and system documentation as required

Experience and Skill Set Requirements

• Extensive hands-on experience with IBM Business Automation Workflow (BAW) and/or IBM BPM
• Strong proficiency in developing BPDs/Processes Human Services (Coaches/Coach Views) System Services and Integration Services
• Experience with Apex Coach and Apex Coach based applications
• Ability to configure customize and optimize workflows within BAW
• Proven experience as a technical lead driving standards and mentoring team members
• Strong background in performance tuning monitoring and troubleshooting BPM/BAW applications
• Strong understanding and practical experience with REST and SOAP integrations
• Proficiency in Java for implementing connectors integration logic and custom extensions
• Experience integrating BPM with relational databases using JDBC/SQL
• Advanced SQL skills (OracleDB2) for querying and optimization
• Familiarity with JMS JEE Connector Architecture and transaction management
• Deep experience in web/UI development (HTML CSS AJAX JavaScript)
• Experience integrating AngularJS with IBM BPM
• Ability to build dynamic data driven UIs including experience with JSP
• Strong knowledge of client side JavaScript and event-driven UI design
• Experience developing applications compliant with AODA accessibility standards
• Strong proficiency in BPMN 2.0 and workflow automation concepts
• Ability to translate business requirements into scalable workflow solutions
• Experience working in Agile/Scrum environments
• Experience working in project-based delivery environments
• Ability to manage multiple tasks simultaneously
• Ability to work effectively under pressure in a fast paced environment
• Strong communication and collaboration skills

Tools:

• Application Modeling Tool: Rational Software Architect v.8.0
• Application Server: IBM WebSphere Application Server (ND) 8.x IBM Business Automation Workflow 8.6.x Liberty 8.x IBM Operational Decision Manager 8.x
• Database: Microsoft Access Oracle Enterprise Edition 11g
• Database Design Tool: Oracle Designer 11g19c
• Development Environment: RAD 8.0 Websphere BPM v 8x IBM ODM(ILog/JRule) Liberty 8.x
• Development Language / Runtime Environment: Java Enterprise EditionJava JavaScript VB Script HTML DHTML XML AJAX
• Office Automation Tools: Microsoft Office including Exchange/Outlook
• Operating Systems: Linux Windows Server 2008 Enterprise Edition - sp2
• Tools: IBM/Rational Products Requirement Composer Rational Application Developer for Websphere Liberty 8.x
• Testing Tools : IBM AppScan Version 8.5 Selenium Azure Dev Ops Test Plan
• Web Browser: Chrome Internet Explorer Firefox
• Web Server: IBM HTTP Version 1.3.26 and IIS

Evaluation Criteria:

IBM Business Process Manager (BPM) Development Experience - 45%

• 5 years of development experience using IBM BPM and Apex Coaches
• Experience or knowledge of IBM Business Automation Workflow
• Experience with integrating AngularJS and IBM BPM
• Experience with interfacing with relational databases utilizing Java
• Experience integrating BPM applications with web services in an enterprise service business architecture

Technical Skills - 35%

• Experience with triaging troubleshooting and resolving incidents within a production environment
• Experience with Oracle Designer 10g and 11g
• Demonstrated Web design and development experience including Hyper Text Mark-up Language (HTML) Asynchronous JavaScript and XML (AJAX) Cascade Style Sheets (CSS); Connectivity/Structured Query Language (JDBC/SQL)
• Working knowledge of JSP

Testing and Integration Experience - 10%

• Experience with performing integration between IBM BPM and web services in an enterprise service business architecture
• Experience with automated testing tools
• Experience with IBM AppScan Rational Quality Manager Rational Performance Tester

Compliance Experience - 5%

• Experience with developing and coding system components that are compliant with the accessibility for Ontarians with Disabilities Act 2005

Public Sector Experience - 5%

• Demonstrated experience with the MOE Modernization of Approvals platform or similar
• SOA-based Public Sector modernization initiatives would be an asset.