Platform Lead Engineer

Manhattan, IL - USA

Monthly Salary: Not Disclosed

Posted on: 7 hours ago

Vacancies: 1 Vacancy

Job Summary

Roles & Responsibilities:

Deploy and distribute infrastructure and platform agents for Aternity or other Experience Management applications (on-prem or SaaS solutions).
Experience of ZDX and UberAgent.
Design and develop functional specs and automation solutions using Aternity or similar scripting languages to improve IT service delivery and reduce incidents.
Utilize automation tools like PowerShell SCCM GPOs and JAMF to streamline administrative tasks on Windows and Macintosh systems.
Integrate with Aternity platform APIs to automate operational support processes.
Identify and address performance bottlenecks in highly available Aternity/Nexthink environments.
Configure and report relevant Key Performance Indicators for monitoring Aternity/Nexthink solution health.
Collaborate with client engineering and operational teams to debug and resolve issues related to Aternity/Nexthink deployments.
Maintain documentation of processes environments and run books for Aternity/Nexthink platform/solutions.

Requirements:

Total 10-15 yrs of experience in IT space
Experience as a System Administrator in workplace/end-user computing environments using Microsoft SCCM or Microsoft Endpoint Manager (Intune/SCCM).
Experience in Shell/PowerShell or LiteSQL/SQL-like scripting/development.
Experience in coding/scripting runbooks utilizing RESTful APIs.
Strong design coding testing and troubleshooting experience with end-user devices and workplace systems.
Min 8 yrs of exp in Aternity/Nexthink implementation

Roles & Responsibilities: Deploy and distribute infrastructure and platform agents for Aternity or other Experience Management applications (on-prem or SaaS solutions). Experience of ZDX and UberAgent. Design and develop functional specs and automation solutions using Aternity or similar scripting ...