JB Direct Team Member
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Job Location:
Auckland - New Zealand
Monthly Salary:
Not Disclosed
Posted on:
9 hours ago
Vacancies:
1 Vacancy
Job Summary
Create support and uphold a culture of collective high performance and great customer experiences within the JB
Direct Sales Team by delivering high quality product and service solutions on every occasion over the Phone and via Live Chat.
Achieve sales targets for you and the JB Direct Sales Team by:
- Putting the customer at the centre of everything you do and creating Raving Fans
- Participating in all suppliers compliance and sales training modules o
- Participating in the STARS coaching program to learn and demonstrate required sales behaviours
- Understand the JB HiFi 5 Steps of Selling and demonstrate in all customer interactions
- Working efficiently and multitasking where required to manage incoming call and chat volumes
- Provide a high level of customer service standards including pre during and post the sale Remain relevant and up to date with new products and services
- Ensure all sales activities meet compliance and legislative standards
- Build and maintain effective working relationships with relevant internal and external stakeholders
- Assist the Management Team where required in daily operational aspects and tasks
Qualifications :
- Retail experience in high achieving teams (preferred not mandatory)
- Demonstrated ability in required competencies
- Unerring passion for creating great customer experiences
Additional Information :
If you are interested in this exciting opportunity with us please click apply and upload your CV. All applications are strictly confidential.
JB Hi-Fi Group is an equal opportunity employer committed to providing a work environment that promotes diversity and inclusion. If this opportunity excites you (even if you feel that you dont meet 100% of the criteria) please dont hesitate to apply!
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Dhcp
- Ethernet
- Information Technology Sales
- Customer Development
- ITI
About Company
At JB Hi-Fi, we’re more than just one of Australia’s largest and most trusted retailers – our team is passionate, knowledgeable, and down-to-earth; we work hard and love what we do. We help people with better ways to live, learn, work, and play, offering the latest in technology, cons ... View more
