Crisis Management Specialist

Responsibilities

Youll play a vital part in delivering amazing customer service to our client Responsibilities of the Crisis Management Specialist that includes:

Stakeholder Engagement

• Maintain regular communication with threat intelligence teams to stay informed on emerging risks.
• Leverage intelligence reports to proactively prepare for and manage crisis events.
• Liaise with emergency response teams to ensure alignment of crisis protocols and operational security processes.
• Collaborate with external service providers to optimize performance and support crisis readiness.

Responding to Alerts

• Monitor and assess real-time alerts from threat analysts.
• Initiate appropriate actions based on the nature and severity of incidents.
• Act as the primary point of contact during emergencies ensuring timely escalation and coordination.

Incident Management Team (IMT) Activation

• Initiate the IMT when a crisis is identified.
• Ensure rapid notification and assembly of key stakeholders.
• Maintain readiness protocols to enable swift IMT activation at any time.

Facilitating IMT Operations

• Lead and manage IMT operations during crisis events.
• Ensure effective communication decision-making and resource deployment.
• Provide logistical support to maintain efficiency throughout the response process.

Document Management

• Maintain accurate records of crisis incidents including timelines decisions and actions taken.
• Support the After-Action Review (AAR) process by gathering stakeholder feedback and compiling reports.
• Contribute to internal communications related to travel advisories incident updates and security notices.

Training & Industry Engagement

• Coordinate and support internal and external training sessions for crisis management teams.
• Facilitate regular meetings with internal and external stakeholders including emergency response and intelligence teams.
• Participate in training and engagement activities offered by industry partners and professional networks.
• Attend external events to stay informed on best practices and emerging trends in crisis management.
• Collaborate with industry peers to share insights and continuously improve crisis response strategies.

Please note - The responsibilities listed here arent the full picturebut they give you a good sense of the role. If you meet the minimum requirements and believe youve got what it takes to succeed wed love to hear from you.

Qualifications :

What were looking for:

Were looking for someone who sees a different worldsomeone who values teamwork shows initiative and wants to grow. Ideally youll have:

• Experience in crisis management emergency response or related fields. OR A Degree (BAMABSc) in a related field.
• Robust communication and organizational skills.
• Ability to work under pressure and make critical decisions in real-time.
• Familiarity with risk assessment and threat analysis.
• Proficient in document management systems and reporting tools.
• Must have the ability to speak read and write English.
• Must be willing to participate in the Companys pre-employment screening process including drug screen and background investigation.
• Successful passing of background and reference checks job related in addition to any mandatory licensing requirements. 
• Must be available for occasional limited notice travel approximately 5-15% of the time.
• Required to work long hours without advance notice or significant breaks as needed. 
• Require on-call availability during off-hours as crises can arise unexpectedly 
• Required to adjust the schedule regularly and working hours necessary to meet operational needs. 
• Required ability to handle multiple tasks concurrently. 

Additional Information :

Benefits

• Life Assurance
• Sick Pay Scheme
• Bereavement payments up to 3 full days pay
• Employer Contribution Pension Scheme from the day you join the Company
• Excellent proven opportunities for fast career progression training and development opportunities
• Christmas Savings Scheme
• 24-hour EAP (Employee Assistance Programme) free confidential counselling and advice supporting our employees in several areas.
• Discounted Private Healthcare Scheme (Cash back on everyday medical costs such as dental check-ups optical GP and Emergency Department visits.) (HSF)
• Internal recognition schemes
• Bicycle to work scheme from the day you join the Company (Save up to 52% on a bike and accessories)
• Employee Refer a friend incentives and payment
• Substantial Maternity Leave top up payment

Securitas is an equal opportunities Employer

P.S.A. Licence Number : 00352

Website:  jobs:  at Securitas:  Integrity Line:  Work :

No

Employment Type :

Full-time