EUC Engineer North Wales
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Job Summary
Position Description:
f complex IT environments motivate you and you enjoy improving networks devices and user experiences CGI has an opportunity for you.
Across the UK were delivering digital transformation that supports public services and commercial organisations alike. Our teams work at the heart of essential systems ensuring technology performs reliably securely and efficiently. When you join CGI you wont just support IT youll help enable services that make everyday life better for communities and organisations.
At CGI you are more than an employee you are a Partner. Recognised in the Sunday Times Best Places to Work List 2025 and named one of the Worlds Best Employers by Forbes we offer a competitive salary strong pension private healthcare and a share scheme (3.5% 3.5% matching).
We are committed to building an inclusive and diverse workplace and proudly hold a Gold Award in support of the Armed Forces Corporate Covenant.
This is a field-based role across North Wales supporting multiple client sites. You must hold or be eligible and willing to obtain NPPV3 clearance.
Your future duties and responsibilities:
As an EUC Engineer you will provide on-site hardware deployment maintenance and technical support across a range of client environments. You will play a key role in ensuring end-user devices are installed configured and maintained to high operational and security standards.
This role offers variety autonomy and direct client interaction ideal for someone who thrives in hands-on environments and enjoys delivering practical solutions.
Key Responsibilities
Travel to client sites to deploy configure and maintain desktops laptops and end-user devices
Provide on-site troubleshooting and resolution of hardware-related incidents
Install image and configure devices in line with company and client security standards
Support hardware upgrades replacements and new installations
Manage and track hardware inventory across multiple locations
Assist with hardware lifecycle management including procurement coordination warranty support and decommissioning
Ensure compliance with security policies and operational procedures
Maintain clear documentation and reporting of completed work
Build strong working relationships with clients through professional responsive service
Required qualifications to be successful in this role:
Proven experience in desktop hardware deployment and support
Strong understanding of desktops laptops and peripheral devices
Knowledge of Windows and/or macOS operating systems
Experience with hardware imaging and deployment tools (e.g. SCCM MDT)
Understanding of Active Directory and basic networking principles
Experience working in client-facing or field-based support roles
Familiarity with hardware lifecycle processes and warranty procedures
Full UK driving licence
#LI-LH
Skills:
- Detail-oriented
- Windows
What you can expect from us:
Together as owners lets turn meaningful insights into action.
Life at CGI is rooted in ownership teamwork respect and belonging. Here youll reach your full potential because
You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction.
Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas embrace new opportunities and benefit from expansive industry and technology expertise.
Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
Come join our teamone of the largest IT and business consulting services firms in the world.
Required Experience:
IC
Key Skills
- Business Development
- Company Policies
- Customer Service
- Financial Performance
- Revenue Growth
- Oversight
- Regional Sales
- Account Management
- Project Management
- Product Line
- Ensure Compliance
- Human Resources
- Procedures
- Sales Goals
- Direct Reports
About Company
The COMPANY is one of the few end-to-end consulting firms with the scale, reach, capabilities and commitment to meet clients’ enterprise digital transformation needs. Our 77,500 consultants and professionals work side-by-side with clients in 10 industries across more than 400 location ... View more
