Job Summary:
We are seeking a proactive and detail-oriented Quality & Project Management Office Support Specialist to support Knowledge Management initiatives Project Management Office activities and 8D problem-solving processes. The role involves coordination across teams documentation management claims handling and facilitating structured training sessions.
Key Responsibilities:
1. Knowledge Management & Training
Facilitate training sessions related to quality processes tools and internal standards.
Develop maintain and update training materials and knowledge repositories.
Support continuous improvement initiatives through structured knowledge sharing.
Track training effectiveness and maintain training records.
2. PMO Support
Provide administrative and coordination support to the Project Management Office.
Track project milestones deliverables and timelines.
Prepare project status reports and dashboards.
Ensure documentation compliance and version control.
3. 8D Process & Documentation
Support teams in initiating and completing 8D reports.
Ensure proper documentation of problem statements root cause analysis corrective and preventive actions.
Monitor closure timelines and follow up on action items.
Maintain centralized repository for 8D documentation.
4. Claims Management
Support customer claim handling and tracking.
Coordinate with cross-functional teams for root cause analysis and corrective actions.
Maintain claim status records and ensure timely closure.
Prepare claim summary reports and trend analysis.
5. Project Coordination
Coordinate between internal teams and stakeholders.
Schedule meetings track action items and follow up on deliverables.
Ensure effective communication flow across project teams.
Qualifications :
Any Graduation with 2-5 Years of relevant Experience
Additional Information :
Required Skills & Competencies:
Strong understanding of 8D methodology and quality processes.
Experience in PMO support or project coordination.
Good documentation and reporting skills.
Strong communication and stakeholder coordination abilities.
Proficiency in MS Office (Excel PowerPoint Word).
Strong organizational and time management skills.
Remote Work :
No
Employment Type :
Full-time
Bosch first started in Vietnam with a representative office in 1994. Bosch has its main office in Ho Chi Minh City, with branch offices in Hanoi and Da Nang, and a Powertrain Solutions plant in the Dong Nai province to manufacture pushbelt for continuously variable transmissions (CVT) ... View more