Senior Program Manager
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Job Location:
Atlanta, GA - USA
Monthly Salary:
Not Disclosed
Posted on:
14 hours ago
Vacancies:
1 Vacancy
Job Summary
The Senior Program Manager is a client-facing role responsible for the end-to-end delivery of complex technology-enabled client engagements. This role partners closely with consulting leads product technology data and sales teams while serving as a primary operational point of contact for clients. Senior Product Managers ensure disciplined execution clear governance and high-quality outcomes across all phases of the engagement lifecycle.
This role is externally facing and requires frequent interaction with client stakeholders often within their operating environments to drive alignment manage delivery and resolve issues.
Key Responsibilities:
Own and manage all phases of client engagement delivery from scoping and SOW development through execution issue resolution and closeout.
Serve as a primary day-to-day client contact leading external-facing interactions setting expectations and maintaining strong client relationships.
Develop and manage integrated project plans timelines governance structures reporting and budgets.
Lead project planning activities and facilitate internal and client meetings to ensure delivery against commitments.
Manage scope risks issues and dependencies communicate status clearly and escalate with recommended mitigation plans.
Create Statements of Work (SOWs) covering development testing implementation and post-launch support periods.
Coordinate across cross-functional Visa teams and external partners to support complex multi-party initiatives.
Partner with Account Management and Sales on client commercialization and go-to-market execution.
This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager.
Qualifications :
Basic Qualifications:
- 8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters MBA JD MD) or 2 years of work experience with a PhD
Preferred Qualifications:
- 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters MBA JD MD) or 3 or more years of experience with a PhD
- Proven experience managing complex client-facing projects or programs.
- Demonstrated experience working within client environments leading complex technology or transformation initiatives from planning through implementation.
- Strong external client engagement skills with the ability to operate as a trusted delivery partner.
- Experience managing cross-functional matrixed teams without direct authority.
- Background in payments financial services consulting or technology-driven environments.
- Excellent communication skills including the ability to develop executive-level presentations.
- Strong program and project management expertise across multiple concurrent initiatives.
- Comfortable operating in fast-paced ambiguous environments with changing priorities.
- Collaborative resilient and solutions-oriented mindset.
Additional Information :
Work Hours: Varies upon the needs of the department.
Travel Requirements: This position requires travel 5-10% of the time.
Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk communicate in person and by telephone frequently operate standard office equipment such as telephones and computers.
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law including the requirements of Article 49 of the San Francisco Police Code.
U.S. APPLICANTS ONLY: The estimated salary range for this position is 143700 to 243700 USD per year which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge skills experience and addition this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical Dental Vision 401 (k) FSA/HSA Life Insurance Paid Time Off and Wellness Program.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Project Management Methodology
- Project / Program Management
- Program Management
- Management Experience
- Microsoft Powerpoint
- Project Management
- Microsoft Project
- Budgeting
- DoD Experience
- Leadership Experience
- Supervising Experience
- Contracts
About Company
Visa (NYSE: V) is a world leader in digital payments, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories. Our purpose is to uplift everyone, everywhere by being the best way to pay and b ... View more
