German Technical Advisor in Barcelona

Barcelona - Spain

Monthly Salary: Not Disclosed

Posted on: 5 hours ago

Vacancies: 1 Vacancy

Job Summary

Grow Your Career as a Technical Advisor!

Become part of an innovative and collaborative environment where creative thinking and hands-on problem-solving drive success. If youre seeking a meaningful role where your expertise can truly make a difference this could be the ideal opportunity for you.

Role Overview:

As a Technical Advisor you will act as the primary contact for customers requiring technical assistance. Youll address inquiries troubleshoot issues and provide clear solution-focused guidance. Your goal will be to deliver timely and tailored support that enhances customer satisfaction and upholds excellent service standards.

Key Responsibilities:

Client Assistance: Provide professional technical support through phone email and chat channels.
Troubleshooting: Diagnose investigate and resolve technical concerns with effective customized solutions.
Cross-Functional Collaboration: Work closely with internal teams to ensure efficient case resolution and continuous service improvement.
Documentation: Accurately record customer interactions issues and resolutions in internal systems.
Service Excellence: Deliver dependable high-quality support that builds customer confidence and long-term relationships.

Requirements:

Language Skills: Fluent in Germany (C2) and English (B2)
Eligibility: EU citizenship or valid Irish residency card
Experience: 2 years in of experience in Technical Customer Support and/or Customer Support
Mindset: Curious adaptable and eager to grow within an international environment

Why join us:

Competitive Salary: Your expertise and dedication are rewarded
Language Bonus: Additional rewards for your language proficiency
Meal Allowance: Daily support during your work hours
Health & Life Insurance: Comprehensive benefits for your well-being
Collaborative Team: Be part of a communicative and supportive work environment
Relocation Assistance: Smooth transition support for your move
Onsite Work: Engage and grow in a collaborative office environment

Ready to Elevate Your Career Apply now to take your technical support career to new heights while delivering exceptional customer experiences!

Grow Your Career as a Technical Advisor! Become part of an innovative and collaborative environment where creative thinking and hands-on problem-solving drive success. If youre seeking a meaningful role where your expertise can truly make a difference this could be the ideal opportunity for you. Rol...