German Automotive Customer Consultant in Barcelona

Barcelona - Spain

Monthly Salary: Not Disclosed

Posted on: 21 hours ago

Vacancies: 1 Vacancy

Job Summary

Grow Your Career as an Automotive Customer Consultant!

Become part of an innovative and collaborative environment where creative thinking and hands-on problem-solving drive success. If youre seeking a meaningful role where your expertise can truly make a difference this could be the ideal opportunity for you.

Role Overview:

As an Automotive Customer Consultant you will act as the primary contact for customers requiring technical assistance. Youll address inquiries troubleshoot issues and provide clear solution-focused guidance. Your goal will be to deliver timely and tailored support that enhances customer satisfaction and upholds excellent service standards.

Key Responsibilities:

Client Assistance: Provide professional technical support through phone email and chat channels.
Troubleshooting: Diagnose investigate and resolve technical concerns with effective customized solutions.
Cross-Functional Collaboration: Work closely with internal teams to ensure efficient case resolution and continuous service improvement.
Documentation: Accurately record customer interactions issues and resolutions in internal systems.
Service Excellence: Deliver dependable high-quality support that builds customer confidence and long-term relationships.

Requirements:

Language Skills: Fluent in Germany (C2) and English (B2)
Eligibility: EU citizenship or valid Irish residency card
Experience: 2 years in of experience in Technical Customer Support and/or Customer Support
Mindset: Curious adaptable and eager to grow within an international environment

Why join us:

Competitive Salary: Your expertise and dedication are rewarded
Language Bonus: Additional rewards for your language proficiency
Meal Allowance: Daily support during your work hours
Health & Life Insurance: Comprehensive benefits for your well-being
Collaborative Team: Be part of a communicative and supportive work environment
Relocation Assistance: Smooth transition support for your move
Onsite Work: Engage and grow in a collaborative office environment

Ready to Elevate Your Career Apply now to take your technical support career to new heights while delivering exceptional customer experiences!

Grow Your Career as an Automotive Customer Consultant! Become part of an innovative and collaborative environment where creative thinking and hands-on problem-solving drive success. If youre seeking a meaningful role where your expertise can truly make a difference this could be the ideal opportunit...