Dutch Customer Support Advisor in Lisbon Fixed Shifts
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Job Location:
Monthly Salary:
Posted on:
16 hours ago
Vacancies:
1 Vacancy
Job Summary
Accelerate Your Career in Automotive Customer Support!
Are you passionate about motorcycles and dedicated to providing exceptional service Become part of an international support team where youll assist riders and customers worldwide while gaining valuable experience in a dynamic automotive environment.
Role Overview
As an Automotive Customer Support you will be the primary point of contact for customers handling inquiries related to products orders warranties services and vehicle ownership. Youll provide assistance through multiple channels including phone email chat and social media ensuring customers receive accurate information and effective solutions. With structured onboarding and continuous training youll strengthen your expertise in a collaborative and customer-focused setting.
Key Responsibilities
- Provide professional support via phone email chat and social media platforms
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Respond to questions regarding products orders services and general inquiries
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Clearly communicate details about warranties maintenance plans and service offerings
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Support customers with ownership-related matters and after-sales assistance
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Suggest suitable products accessories and services based on individual needs
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Collaborate with internal departments to resolve complex or escalated cases
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Accurately document customer interactions and outcomes in internal systems
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Stay up to date on product launches brand updates and industry developments
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Participate in ongoing training programs to enhance knowledge and career progression
Requirements
- Language Skills: Fluent in Dutch (C2) and English (B2).
- Eligibility: EU citizenship or valid Portuguese residency card.
- Experience: 01 year in customer support or related roles.
- Skills: Strong communication problem-solving and interpersonal abilities.
- Mindset: Curious adaptable and eager to grow within an international environment.
Why Join Us
- Competitive Salary: Recognition for your skills and dedication.
- Language Bonus: Additional rewards for your Spanish proficiency.
- Performance Bonus: Incentives for meeting and exceeding targets.
- Health & Life Insurance: Comprehensive coverage for your well-being.
- Onsite Work Environment: A collaborative setting that encourages growth and teamwork.
Ready to embark on your next career journey
Apply now and let your career soar with the International Airline Support Project!
Key Skills
- Design Engineering
- Baan
- Customer Service
- Fund Management
- ABAP
- Elevator
