General Information:
Location: Mions (69)
Schedule: Night shifts (22h00 - 6h00)
Workdays: Sunday to Friday
Reporting line: Senior Site Leader
Team management: Linehaul Coordinators
Mission & Responsibilities:
Organization and Departure Management
Ensure the preparation and organization of linehaul departures in line with operational plans.
Guarantee strict compliance with departure schedules.
Manage operational contingencies such as delays missing items or incomplete pallets.
Operational Coordination
Lead and supervise linehaul coordinators and dock teams.
Oversee dock activities: prioritization volume management flow control and safety compliance.
Maintain clear and effective communication with operations and transport teams.
Interface with Sorting Operations
Ensure pallets are correctly prepared and made available for departure.
Enforce sorting priorities according to departure schedules.
Identify and resolve anomalies (missing parcels misrouted pallets incorrect palletization).
Safety & Quality Assurance
Apply and enforce safety procedures and standards across all dock operations.
Verify load compliance and documentation accuracy.
Drive continuous improvement to reduce errors and incidents.
Required Competencies:
Technical Skills
Strong knowledge of transport and linehaul operations
Expertise in dock organization safety protocols and transport planning.
Human Skills:
Proven leadership and team management abilities.
Excellent communication skills with cross-functional teams.
High level of rigor stress management and decision-making capacity.
Objectives & Key Performance Indicators (KPIs):
On-Time Departure (OTD): Target 98% across all lines and destinations.
Palletization Error Rate: Continuous reduction maintaining below defined thresholds (incomplete pallets misrouting missing/excess parcels mixed flows).
Role Impact:
The Dock Operations Manager plays a critical role in ensuring the reliability and efficiency of linehaul operations. By combining organizational discipline leadership and operational expertise this role directly contributes to network quality customer satisfaction and overall performance excellence.
Job Requirements:
Education & Experience
Minimum Education: Junior College (Bac 2 or equivalent)
Experience Required: Minimum 3 years in logistics transport or dock operations
Skills & Competencies:
Technical Skills
Solid understanding of linehaul and dock operations
Familiarity with transport planning safety protocols and palletization standards
Ability to manage volume flows prioritization and departure schedules
Soft Skills:
Leadership: Proven ability to lead teams and coordinate across shifts
Communication: Clear and effective interaction with sorting transport and operations teams
Rigor & Decision-Making: Strong attention to detail and ability to act under pressure
Stress Management: Capable of maintaining performance in high-volume time-sensitive environments