Healthcare Advisor
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Job Summary
Healthcare at Boots is changing! We are re-imagining the healthcare to make it more accessible and exciting in stores and online. Customers will experience healthcare in a re-inspired modern environment where they can be offered personalised and expert advice. This is where our Healthcare Advisors come in with their in-depth knowledge across health and wellness to enhance every customer and patients experience
About the role
As a Healthcare Advisor your role will be to deliver complete care by giving advice on healthcare products and will also:
What youll need to have
These are the essential skills or experience needed to succeed in this role.
It would be great if you also have
These are desirable skills or experience and are not essential so we would welcome applications from candidates that dont match this additional criteria.
Our benefits
Why Boots
At Boots we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots with you we change for the better.
Whats next
If your application is successful youll be invited to an in-store interview in the next 14 days.
Where a role is advertised as full-time we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process we are happy to provide reasonable adjustments to help you to be at your best.
This role requires the successful candidate to complete a Pre-employment check prior to starting with us this may include Garda vetting and/or professional registration/membership checks.
Keywords
Healthcare advisor Pharmacy advisor pharmacy support advisor OTC Assistant
About the role
As a Healthcare Advisor your role will be to deliver complete care by giving advice on healthcare products and will also:
- Provide outstanding customer care and advice within your store
- Keep up-to-date with all the various new lines and promotions within store so that you can always provide customers with the most up-to-date information.
- Take every opportunity to provide information to customers referring them to the pharmacist when appropriate to help them select the best products and services with increased sales being the natural result.
- Play your part within the team working together and taking action to help and support colleagues to deliver the best for customers.
- Be a role model for the customer-led attitude. The customer is everything to you and youll create a culture where everyone is friendly and passionate about doing the right thing for them.
- Ensure compliance with company and professional standards relevant legislation and company procedures.
- Take responsibility with your colleagues to ensure that the store is clean and tidy and queues are managed effectively.
- Share and celebrate your successes and identify best practice across local stores to ensure that outstanding customer care is always provided.
What youll need to have
These are the essential skills or experience needed to succeed in this role.
- Energy and passion for finding the best solutions for your customers
- Curious about patients customers and their holistic health and wellbeing
- Empathetic and able to interact sensitively
- A team player that loves to contribute to the team and stores success
- Digitally savvy and comfortable embracing technology and the omnichannel offering
- Sales-driven and focused on delivering a great customer experience
- Be an ambassador for the Boots brand with desiring to learn about everything health
It would be great if you also have
These are desirable skills or experience and are not essential so we would welcome applications from candidates that dont match this additional criteria.
- Experience in a healthcare setting
Our benefits
- Pension membership (PRSA)
- Partial paid maternity leave
- Discretionary annual bonus
- Generous employee discounts
- Flexible benefits scheme
Why Boots
At Boots we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots with you we change for the better.
Whats next
If your application is successful youll be invited to an in-store interview in the next 14 days.
Where a role is advertised as full-time we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process we are happy to provide reasonable adjustments to help you to be at your best.
This role requires the successful candidate to complete a Pre-employment check prior to starting with us this may include Garda vetting and/or professional registration/membership checks.
Keywords
Healthcare advisor Pharmacy advisor pharmacy support advisor OTC Assistant
Required Experience:
Unclear Seniority
Key Skills
- Revenue Cycle Management
- HIPAA
- Healthcare Management
- PMBOK
- Microsoft Outlook
- Project Leadership
- Data Management
- Project Management
- Affiliate Marketing
- Project Management Software
- Supervising Experience
- Workday
About Company
We’re always looking for people who care; people who go the extra mile to change things for the better for our customers, patients and team members. Whether you're looking for a particular opportunity, or maybe you’re not too sure which role you’ll want to apply for – you’ve come to t ... View more
