Staff UX Researcher C2C
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Job Location:
Austin, TX - USA
Monthly Salary:
$ 127600 - 214700
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
At eBay were more than a global ecommerce leader were changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. Were committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.
Our customers are our compass authenticity thrives bold ideas are welcome and everyone can bring their unique selves to work every day. Were in this together sustaining the future of our customers our company and our planet.
Join a team of passionate thinkers innovators and dreamers and help us connect people and build communities to create economic opportunity for all.
About the team and the role:
We are seeking a highly motivated and experienced UX Researcher. At eBay we value innovation collaboration and a passion for customer-centric solutions. We are looking for individuals who thrive in a zero-to-one space and have a desire to help make an impact on millions of customers worldwide.
Human-centered insights and a deep understanding of people and cultures are essential to how we do our best work. Our team of UX researchers guide design partners and cross-functional teams at eBay to discover interpret and act upon insights and opportunities in an inspiring way. We contribute to all phases of product development and influence product and business strategy while were at it.
The ideal candidate for this team is a strategic thinker great storyteller and loves working with peers and leaders to uncover insights and drive sophisticated solutions to tough problems. This passionate and inclusive researcher will work closely alongside partners from design business product management engineering and marketing to deliver high-impact user insights. Crafting conducting and socializing user research across a spectrum of methodologies is something this candidate excels at.
What you will accomplish:
Drive development & timely delivery of research for key priorities on the roadmap
Help drive key features products or initiatives based on company priorities
Lead research on improvements to make and defining excellent customer experiences
Partner and work closely with Design Product and Business leadership to drive the UX strategy for the area through insights
Employ storytelling techniques and workshops to communicate research insights and recommendations and help teams turn insights into action
Actively contribute to the always-growing UX Research practice at eBay
What you will bring:
8 years of practical experience deploying qualitative and quantitative research methods throughout the product development lifecycle from conceptualization to launch in an applied user research setting
Masters or PhD in Anthropology Sociology Cognitive or Experimental Psychology Human Factors Engineering or a related field
Experience drawing from a variety of research fundamentals to successfully impact design and product decisions benefiting users and the business. Expert use of UX research tools.
Ability to assess and work through complex problems and ambiguous situations and work with teams to ensure insights are clear actionable and acted upon.
Exceptional communication and storytelling skills experienced influencer and advocate for user research.
Experience working in large organizations and collaborating across diverse cross-functional teams is preferred. Global research experience is a plus.
Additional Details
The base pay range for this position is expected in the range below:
$127600 - $214700Base pay offered may vary depending on multiple individualized factors including location skills and experience. The total compensation package for this position may also include other elements including a target bonus and restricted stock units (as applicable) in addition to a full range of medical financial and/or other benefits (including 401(k) eligibility and various paid time off benefits such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.
If hired employees will be in an at-will position and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time including for reasons related to individual performance Company or individual department/team performance and market factors.
eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion national origin sex sexual orientation gender identity veteran status and disability or other legally protected you have a need that requires accommodation please contact us at. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBays commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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Required Experience:
Staff IC
Key Skills
- Intelligence Community Experience
- Python
- Spss
- Microsoft Word
- R
- Regression Analysis
- Windows
- Stata
- Microsoft Powerpoint
- Research Experience
- Data Modeling
- Writing Skills
About Company
Founded in 1995 in San Jose, Calif., eBay (NASDAQ: EBAY) is where the world goes to shop, sell and give. Whether you’re buying new or used, common or luxurious, trendy or rare – if it exists in the world, it’s probably for sale on eBay. Our great value and unique selection help every ... View more
