Automotive Call Center Representative
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Job Location:
McDonough, GA - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Automotive BDC Associate
SONS Auto Groupis looking for anInternet Sales Associate for our busy call center. We treat each customers needs with concern and have a loyal customer base.
SONS Auto Group has achieved tremendous growth over the past few years. If you are ready to make a positive change in your life and want to be considered for this exciting position apply immediately! All applications will be kept in strict confidence.
What We Offer:
- Employee & Family purchase program
- Medical and Dental Insurance
- 401(k)
- Paid Vacation
- A fair and safe family-run business environment
Responsibilities:
- Answer customer calls and establish follows-up with service appointments
- Respond quickly to internet phone and live chat inquiries using email phone and live chat scripts and templates
- Provide customers with initial product information & direct them to the appropriate dealership resources
- Present initial financing options based on customer needs
- Follow up with leads that are not ready to make an appointment or no-show
- Participate in team & process development sessions keeping positive relationships with teammates sales teams and dealership management
- Utilize CRM tracking system daily
Qualifications:
- At least one previous role based in strong customer service experience
- Team player attitude
- Prompt and courteous
- Enthusiastic personality
- Must have strong computer skills
- Willing to submit to a pre-employment background check & drug screen
#SAGCS104
Required Experience:
Unclear Seniority
Key Skills
- Data Entry
- Deputy
- Drafting
- Hibernate
- Administration Support
- Activex
About Company
With numerous locations throughout Georgia representing 10 brands, we are confident we can help you find just what you're looking for. Visit one of our locations today!
