Care Coordinator IKC Augusta
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Job Location:
Augusta, ME - USA
Hourly Salary:
$ 20 - 23
Posted on:
9 hours ago
Vacancies:
1 Vacancy
Job Summary
Posting Date
02/12/20261815 Wylds RdAugustaGeorgia30909United States of AmericaJoin DaVita Integrated Kidney Care (IKC) as a Care Coordinator
It takes a village to care for our patients and as a Care Coordinator (CC) youll be at the heart of that Village. Youll be a key player on our care team helping some of our most complex patients navigate their chronic conditions while ensuring they receive the highest quality care. Youll work closely with Nurse Practitioners and RN Case Managers to coordinate care facilitate resources and keep the patient journey moving smoothly.
Location:
Travel within the assigned market to DaVita clinics and/or Nephrology Practices
Travel expectations may vary based on business needs and patient population.
Mileage Reimbursed - reliable personal transportation required
Position Details:
Work in clinics/partner practices (as required 3-5 days) remaining days remote
Full-Time MondayFriday schedule
Daily start time between 7:008:00 AM
Must provide flexibility as needed to meet patient and clinic needs
Remote work environment must include a quiet private space with high-speed internet
Responsibilities:
Coordinate care for patients by ensuring access to eligible resources/programs and assisting with referrals and provider appointments
Perform outbound calls and respond to inbound calls from patients providers and Village resources
Complete non-clinical screenings and pathways under the guidance of the Manager; escalate to Integrated Care Nurse as needed
Assist the clinical team with moving patients through the continuum of care by completing tasks as directed
Identify eligible resources for members and collaborate with Integrated Care Nurses dialysis clinics health plans and other stakeholders to help members enroll in programs
Communicate directly with patients in a timely and professional manner
Maintain accurate complete and confidential documentation
Demonstrate exceptional two-way communication both oral and written
Act in alignment with DaVitas mission and values to deliver high-quality patient care
Qualifications:
High school diploma or GED required
2 years of experience in a professional office environment
Ability to handle confidential information with discretion and sound judgment
Strong verbal communication skills
Proficiency in Microsoft Office Excel and Outlook
Prior experience with Electronic Medical Records preferred
Commitment to service excellence and patient satisfaction
Ability to work autonomously while collaborating effectively with the team
Home workspace must provide a quiet private environment with reliable high-speed internet
Preferred Qualifications:
13 years clinical medical office experience
CNA or MA experience is a plus
Experience coordinating care (referrals care management etc.)
Familiarity navigating insurance payers
Experience in direct patient care or support
Prior medical office environment experience
Why Youll Love Working Here:
Make a direct impact on the lives of patients with complex chronic conditions
Be part of a mission-driven collaborative care team
Flexible hybrid schedule with opportunity for professional growth
What Well Provide:
More than just pay our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.
Comprehensive benefits: Medical dental vision 401(k) match paid time off PTO cash out
Support for you and your family: Family resources EAP counseling sessions access Headspace backup child and elder care maternity/paternity leave and more
Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVitas online training platform StarLearning.
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At DaVita we strive to be a community first and a company second. We want all teammates to experience DaVita as a place where I belong. Our goal is to embed belonging into everything we do in our Village so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited hired assigned and promoted without regard to race national origin religion age color sex sexual orientation gender identity disability protected veteran status or any other protected characteristic.
This position will be open for a minimum of three days.
The Wage Range for the role is $20.00-$23.00 per hour.For location-specific minimum wage details see the following link: for the role will depend on a number of factors including a candidates qualifications skills competencies and experience. DaVita offers a competitive total rewards package which includes a 401k match healthcare coverage and a broad range of other benefits. Learn more at
Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age date of birth or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.
Required Experience:
IC
Key Skills
- Senior Care
- Hoyer Lift
- Medical office experience
- Dementia Care
- Home Care
- Nursing
- Alzheimers Care
- Administrative Experience
- Meal Preparation
- Medication Administration
- Memory Care
- Tube Feeding
About Company
At DaVita—affectionately referred to as The Village—we are a community first and a company second. Our Trilogy of Care—Caring for Our Patients, Caring for Each Other and Caring for Our World—has been at the heart of everything we do and we work together to pursue our company Mission ... View more
