Remote Client Advisors
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Job Location:
Baton Rouge, LA - USA
Monthly Salary:
Not Disclosed
Posted on:
14 hours ago
Vacancies:
1 Vacancy
Job Summary
Customer experience is at the center of everything we do.
We are seeking organized service-focused professionals to join our team as Remote Client Advisors. In this role you will work directly with clients to coordinate personalized arrangements manage reservations and ensure every detail is handled accurately from start to finish.
This is a remote position designed for individuals who thrive in a structured client-facing environment and take pride in delivering clear communication and reliable follow-through.
Key Responsibilities
Serve as the primary point of contact for client inquiries and requests
Conduct virtual consultations to understand preferences timelines and budgets
Research options and present customized recommendations
Coordinate reservations for transportation accommodations and activities
Prepare confirmations and organized client documentation
Monitor arrangements to ensure accuracy and alignment with expectations
Manage updates schedule adjustments or service modifications
Maintain detailed digital records and communication logs
Provide responsive solution-oriented client support
Skills & Competencies
Strong written and verbal communication skills
Attention to detail and accuracy in documentation
Ability to manage multiple client requests simultaneously
Independent productivity in a remote setting
Organized and process-oriented mindset
Professional and customer-focused approach
Qualifications
Reliable computer and high-speed internet access
Prior customer service hospitality or coordination experience preferred but not required
Work Structure
Fully remote work environment
Structured onboarding and training
Supportive and collaborative team culture
Key Skills
- Customer Service
- Client Expectations
- Client Requirements
- Client Support
- Action Plans
- Issue Resolution
- Account Management
- Client Relationships
- Service Delivery
- Client Service
- Client Satisfaction
- Client Management
- Procedures
- Service Level Agreements
- New Clients
