Business License Manager
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Job Location:
Decatur, GA - USA
Monthly Salary:
Not Disclosed
Posted on:
10 hours ago
Vacancies:
1 Vacancy
Job Summary
Salary Range: $64893 - $104479 Pay Grade: 21 Job Code: 51060 FLSA Status: Exempt
Essential Functions:
Manages directs and evaluates assigned staff; develops and oversees employee work schedules to ensure adequate coverage and control; compiles and reviews timesheets; approves/processes employee concerns and problems and counsels or disciplines as appropriate; assists with or completes employee performance appraisals; directs work; acts as a liaison between employees and management; and trains staff in operations policies and procedures.
Organizes prioritizes and assigns work; prioritizes and schedules work activities in order to meet objectives; ensures that subordinates have the proper resources needed to complete the assigned work; monitors status of work in progress and inspects completed work; consults with assigned staff to assist with complex/problem situations and provide technical expertise; provides progress and activity reports to management; and assists with the revision of procedure manuals as appropriate.
Oversees the issuance of occupational and alcohol licenses; audits applications payments and accounts; ensures proper classifications for businesses; directs collection activities; and ensures all related documentation is maintained.
Manages accounts receivables payments received for taxes licenses or other County services; supervises receipt and collection of tax payments and batch processing; certifies financial activities are in compliance with County policies rules and regulations and monitors employee performance to ensure accounting principles are followed.
Oversees customer service functions; provides information and technical assistance to division services activities procedures fees forms or other issues; ensures staff is properly trained to assist the public in completing applications and other forms as needed and respond to questions/complaint research problems and initiate problem resolution; ensures customers receive appropriate and timely assistance with clearing up accounts; oversees preparation and processing of customer refunds.
Manages monthly reports tracks and reviews division budget external audits; issues close out findings reporting tracking and elevation of issues; acts as senior leadership to facilitate training and quality assurance strategies that will result in meeting targeted business goals.
Oversees IT/Hansen on system upgrade updating processes and procedures; ensures accuracy of reports on monthly financials to balance Hansen to Oracle systems.
Attends court hearings and meetings with other departments and divisions on special account cases; works with legal to prepare documentation for court; and creates ad hoc reports.
Minimum Qualifications: Bachelors degree in Business Accounting Financial Management or a related field required; three years of experience in business license processing; or any equivalent combination of education training and experience which provides the requisite knowledge skills and abilities for this job. CPA preferred.
Specific License or Certification Required: Must possess and maintain a valid Georgia drivers license.
Required Experience:
Manager
Key Skills
- Business Development
- Sales Experience
- Management Experience
- Microsoft Outlook
- QuickBooks
- Lawson
- Banking
- Business Management
- Conflict Management
- Strategic Planning
- Leadership Experience
- negotiation
About Company
At DeKalb County Government, we enable career success by providing opportunities to thrive! Our culture is rooted in principles of collaboration, teamwork, and achievements. We foster a diversified and inclusive workforce, embracing a shared set of core values based on character, comp ... View more
