Customer service representative
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Job Location:
Tallahassee, FL - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Job Description
Job Responsibilities:
- Handle incoming customer inquiries via phone email and in-person
- Provide excellent customer service by addressing customer concerns and resolving issues in a timely manner
- Maintain a high level of professionalism and empathy when interacting with customers
- Process orders returns and exchanges accurately
- Keep detailed records of customer interactions and transactions
- Collaborate with cross-functional teams to ensure customer satisfaction
- Stay up-to-date on product knowledge and company policies
Essential Qualifications:
- Excellent communication and interpersonal skills
- Strong problem-solving abilities
- Ability to work in a fast-paced environment
- Attention to detail and accuracy
- Proficiency in MS Office and CRM software
Desired Experience:
Minimum of 1-2 years of experience in customer service or a related field
Salary & Benefits:
The salary for this position will be competitive and commensurate with addition the company offers a comprehensive benefits package including health insurance retirement plans paid time off and opportunities for career growth.
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
