Technical Support Specialist

Livermore, CA - USA

Monthly Salary: Not Disclosed

Posted on: 2 hours ago

Vacancies: 1 Vacancy

Job Summary

html

Job Description:

We are currently seeking a Technical Support Specialist to join our team at Jepsen Electric Inc. The ideal candidate will be responsible for providing technical support to our customers troubleshooting electrical systems and ensuring customer satisfaction. If you are a dedicated individual with a passion for safety and professionalism we encourage you to apply!

Job Responsibilities:

Provide technical support to customers regarding electrical systems and equipment
Troubleshoot and resolve technical issues in a timely and efficient manner
Ensure customer satisfaction by delivering high-quality service and support
Collaborate with team members to address complex technical problems
Document and maintain records of customer interactions and solutions
Stay up to date on industry trends and advancements in electrical technology

Essential Qualifications:

Proven experience as a Technical Support Specialist or similar role
Strong knowledge of electrical systems and troubleshooting techniques
Excellent communication and customer service skills
Ability to work independently and in a team environment
Attention to detail and problem-solving abilities

Desired Experience:

Minimum of 2 years of experience in technical support or electrical systems

htmlJob Description:We are currently seeking a Technical Support Specialist to join our team at Jepsen Electric Inc. The ideal candidate will be responsible for providing technical support to our customers troubleshooting electrical systems and ensuring customer satisfaction. If you are a dedicated ...