With a startup spirit and 90000 curious and courageous minds we have the expertise to go deep with the worlds biggest brandsand we have fun doing it. Now were calling all you rule-breakers and risk-takers who see the world differently and are bold enough to reinvent it. Come transform with us.
Inviting applications for the role of PD Order to Cash
Are you the one we are looking for
In seek of someone with deep understanding and ability to perform day-to-day operations while maintaining SLA. Solving queries related to cash application and coordinating with customer
Responsibilities
- Dealing with inbound calls from internal and external customers
- Issuing copy credit notes and copy invoices
- Raise credit notes for various queries (carriage charges returns overcharge commercial decision.).
- Responsible for all Database request and online business account applications
- Dealing with Card Orders ensure the genuine card holder is charged for the order.
- Authorizing credit limits on new store and SBU accounts following defined process using credit reference bureau information and information from other external sources
- Dynamically reviewing existing accounts to ensure all new orders can be released efficiently and without delay
- Responsible for processing refunds
- Collaborate closely with the sales customer operations and credit control teams as vital
Qualifications
Minimum qualifications
- Graduate in Commerce ()
- Meaningful Experience
Preferred qualifications
- Strong interpersonal skills
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion respect and integrity customer focus and innovation. For more information visit . Follow us on Twitter Facebook LinkedIn and YouTube.
Required Experience:
IC
With a startup spirit and 90000 curious and courageous minds we have the expertise to go deep with the worlds biggest brandsand we have fun doing it. Now were calling all you rule-breakers and risk-takers who see the world differently and are bold enough to reinvent it. Come transform with us.Inviti...
With a startup spirit and 90000 curious and courageous minds we have the expertise to go deep with the worlds biggest brandsand we have fun doing it. Now were calling all you rule-breakers and risk-takers who see the world differently and are bold enough to reinvent it. Come transform with us.
Inviting applications for the role of PD Order to Cash
Are you the one we are looking for
In seek of someone with deep understanding and ability to perform day-to-day operations while maintaining SLA. Solving queries related to cash application and coordinating with customer
Responsibilities
- Dealing with inbound calls from internal and external customers
- Issuing copy credit notes and copy invoices
- Raise credit notes for various queries (carriage charges returns overcharge commercial decision.).
- Responsible for all Database request and online business account applications
- Dealing with Card Orders ensure the genuine card holder is charged for the order.
- Authorizing credit limits on new store and SBU accounts following defined process using credit reference bureau information and information from other external sources
- Dynamically reviewing existing accounts to ensure all new orders can be released efficiently and without delay
- Responsible for processing refunds
- Collaborate closely with the sales customer operations and credit control teams as vital
Qualifications
Minimum qualifications
- Graduate in Commerce ()
- Meaningful Experience
Preferred qualifications
- Strong interpersonal skills
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion respect and integrity customer focus and innovation. For more information visit . Follow us on Twitter Facebook LinkedIn and YouTube.
Required Experience:
IC
View more
View less