Partner agency | Intern (DE) – Lithuania

About the position

The agency is looking for a German-speaking Intern (Local Agent Internship) to support the DACH market. This is a fully remote internship open to candidates worldwide.

You will contribute to the design coordination and follow-up of tailor-made trips for German-speaking travelers. From the first contact on the Evaneos platform to post-trip feedback you will be involved in the full travel cycle learning how personalized journeys are built step by step.

Reporting to Mona Expedition Creator you will gain hands-on experience in sales operations and customer care within a dynamic and purpose-driven travel environment. This role is open to motivated candidates including those interested in the travel business without an ongoing degree who are eager to learn and grow professionally.

Your main missions

Sales & customer support

• Advise German-speaking travelers and design personalized itineraries aligned with their expectations interests and travel style.

• Communicate with clients via the Evaneos platform in a professional and friendly manner.

• Understand travelers specific needs and translate them into inspiring and feasible travel proposals.

• Share relevant insights about destinations culture and practical aspects of traveling in the Nordic-Baltic region.

Operations & practical management

• Coordinate bookings with hotels guides and transport providers to ensure smooth organization of each trip.

• Match traveler requests with reliable local partners aligned with quality standards.

• Prepare and validate quotations in accordance with internal processes and supplier conditions.

Customer care & quality during the trip

• Act as a point of contact during the trip providing responsive and empathetic support.

• Monitor trip quality and proactively address adjustments or unexpected situations.

• Handle complaints or changes with professionalism and care.

• Collect traveler feedback and contribute to continuous improvement and long-term loyalty.

Responsible tourism

• Promote sustainable practices in trip design and partner selection.

• Collaborate with eco-conscious suppliers who respect local communities and environments.

• Encourage travelers to engage respectfully with local culture and reduce their environmental impact.

Contract conditions

Type of contract: Internship

Location: Remote (open worldwide)

Start date: Within 3 months (ideally May)

Duration: 3 to 6 months

Working time: Flexible schedule

Work mode: Fully remote

Compensation: To discuss with the agency

Your advantages

• Structured onboarding and orientation to understand the destination and travel products

• Flexible working hours adapted to a remote setup

• The opportunity to learn from one of the best tailor-made agencies in the Nordic-Baltic region.

• A small engaged team where your ideas curiosity and initiative are truly valued

This internship offers meaningful exposure to tailor-made travel with real responsibilities and strong learning opportunities.