System Excellence Engagement Partner, Global Operations

Do you thrive with connecting with people creating engagement and bringing structure to complex system landscapes Do you have experience in change and stakeholder management Do you enjoy enabling networks among super users and leaders to promote collaboration knowledge sharing and growth in an evolving digital environment We are looking for an Engagement Partner to join our Systems Excellence team.

The team you will be part of

The Systems Excellence team consists of three departments responsible for GNs key digital platforms D365 Maestro and Salesforce. Together we want to build empowered communities across Global Operations.

In this role you will develop and execute engagement strategies that connect stakeholders ranging from endusers to senior management. You will help ensure the organisation extracts maximum value from its digital platforms by enabling smooth structured collaboration across functions improving communication flows and promoting innovation and encouraging innovation and learning.

Your contributions will be appreciated and you will

• Manage and coordinate our Systems Excellence Communities for super-users of Maestro Salesforce and D365
• Support System Excellence in preparing material for decision making forums and creating Systems Roadmap
• Communicate and engage with super users process owners DDI and senior leadership ensuring everyone is well informed about system updates changes and improvement initiatives
• Plan coordinate and facilitate community meetings including agendas materials and minutes
• Develop and curate content for meetings newsletters and change communication related to our digital systems
• Ensure consistent documentation quality including meetings content and training materials
• Coordinate and deliver training sessions knowledgesharing events and cross-functional workshops
• Work across multiple stakeholder groups to ensure clarity alignment and high adoption of system-related processes and standards
• Contribute to building a super-user network and support continuous improvement in system governance and collaboration

To thrive in the role we imagine you

• Experience in change management communication or stakeholder management within digital or supply-chain environments
• Are organized take initiative and are comfortable leading meetings with diverse groups
• Communicate clearly and can translate complex system topics into simple engaging messages.
• Enjoy facilitating communities and building relationships across functions
• Are curious about digital platforms such as Maestro Salesforce or D365 or are eager to learn them
• Are comfortable planning activities coordinating content and ensuring things happen on time and with high quality
• Work well both managing your own workload and collaboratively with a clear sense of ownership and followthrough.
• Are highly organised with reliable followthrough and attention to detail

We encourage you to apply

Even if you dont match all the above-mentioned skills we welcome your application if you think you have transferrable skills. We highly value a mindset and motivation that align with our core values to not only ensure growth for you but for your team and the wider GN organization as well.

We are focused on an inclusive recruitment process

All applicants will receive equal consideration for employment. As such we encourage you to submit your CV without a photo to ensure an equal and fair application process.

Should you have any special requirements for the interview please let the Hiring Manager know upon accepting invitation to interview.

How to apply

Use the APPLY link no later than 10 March 2026. Applications are assessed on a continuous basis so dont wait to send yours.

On a time crunch Feel free to only submit your up-to-date CV including a few sentences outlining your motivation for applying quick and easy.

If you would like to know more about the position please contact Nadine Krogh Head of System Excellence at.

Join us in bringing people closer

GN brings people closer through our advanced intelligent hearing audio video and gaming solutions. Inspired by people and motivated by innovation we deliver technology that enhance the senses of hearing and sight. We enable people with hearing loss overcome real-life problems improve communication and collaboration for businesses and provide great experiences for audio and gaming enthusiasts.

We hope you will join us on this journey and look forward to receiving your application.

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