If you are ready to join a company that truly cares about its employees our members and our community then you have come to the right place!
Overview of the Role
Promote Mortgage Services real estate loan products through direct contact with members future members real estate brokers builders and others. Originate loan applications from internal and external sources.
Accountabilities and Responsibilities
Meet the Credit Unions and Mortgage Services standards for consistent quality customer service
Review pre-approval applications and issue pre-approval certificates to qualified candidates
Actively participate in area community lending activities by attending meetings and seminars and by soliciting applications for loan programs designed for those members
Monitor activity through the pipeline process and respond to requests for information and applications in a timely manner
Perform initial submission to Loan Prospector to obtain decisions and be able to advise applicant of correct fees and documents needed to process the loan
Demonstrate a full understanding and knowledge of current policies regarding credit appraisal PMI and secondary market requirements for mortgage and cross sell product line as well as a general knowledge of consumer loan products
Assist in the development and implementation of the CUs Home Buyers Seminar. Prepare information and training materials for realtor seminars
Promptly respond to members inquiries providing accurate information regarding real estate loan programs
Provide Sales Manager / VP Sales with a regular recap of all contacts made outside of the office in order to solicit mortgage referrals
Establish rapport with area real estate brokers soliciting referrals for mortgage applications providing training seminars for agents and providing current rates and mortgage program information
Provide mortgage consultations for members at a suitable location
Provide assistance to Broadviews branches for mortgage information and application appointments
Work closely with branch and Call Center staff to provide prompt service to membership
Recommend to applicants the best program to suit their needs and advise them of their ability to qualify for a mortgage
Assist applicants in completing and submitting mortgage loan applications; requesting additional information when necessary
Discuss problems regarding information received in order to expedite the application processing
Demonstrate understanding of closing functions and discuss problems with attorney and/or title company
Attend outside seminars in conjunction with new business development to promote Broadviews products
Initiate opportunities to cross-sell Broadviews products and services
Participate in the development of new loan originations procedures under the direction of the Sales Manager / VP Sales
Other duties as needed
Credentials Experience and Skills
An Associates degree or equivalent plus a minimum of 3 years of lending experience is required
Experience should include at least 1 year working with mortgage loans.
Ability to use Microsoft Word and Excel strongly preferred.
Must obtain national licensing in compliance with The New York State Banking Law and Regulations and the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act). The request for licensing will be reviewed following successful completion of a background check 20 hours of pre-licensing education and a passing score on the national licensing exam.
Final licensing determination will be made by the appropriate regulatory entity
Continue to comply with NYS law and SAFE Act requirements of 11 hours continuing education (topics to be determined) every year thereafter
Maintain compliance with all that is required to be a licensed Mortgage Loan Originator. This includes all applicable background and credit checks as well as passage of all national and state-specific exams
Drivers License is necessary to be able to travel to branches and appointments
Starting Compensation:
Commission based with uncapped earnings potential
In-house processing underwriting and servicing
Competitive pricing
Plus a competitive benefits package
Bilingual individuals who are fluent in a second language in addition to English are highly encouraged to apply.
We are an equal opportunity employer. We do not discriminate on the basis of race creed color national origin religion sex age veteran status disability genetic information gender identity or any other protected class.
Broadview FCU is committed to ensuring individuals with disabilities and/or those whohave special needs participate in the workforce and are afforded equal opportunity to apply and compete for jobs. If you would like to contact us regarding the accessibility of our Website or need assistance completing the application process please contact us at
Welcome to Broadview Federal Credit Union. Here, the big picture is all about you. Broadview is devoted to your financial well-being, the strength of our communities, and employees who deliver on the values we share.