Helpdesk Support Specialist | Barcelona
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Job Location:
Monthly Salary:
Posted on:
18 hours ago
Vacancies:
1 Vacancy
Job Summary
Job description
We are currently seeking an energetic individual to work full-time in our Barcelona office as a Helpdesk/IT Support Desktop Specialist. This is an associate/mid-level position for someone with at least 2 years of experience with a chance to be exposed to an enterprise-computing environment. The qualified candidate should have good technical troubleshooting skills and excellent non-technical communication skills both in written and oral formats.
Responsibilities include:
Provide installation and support of PC and some Apple hardware and software (including peripheral devices such as printers and USB devices)
Be able to receive and respond to incoming calls and/or e-mails regarding workstation and peripheral performance and use requests
Perform on-site analyze diagnosis and resolution of workstation and peripheral problems for a variety of end users and recommend and implement corrective hardware and software solutions including remote repair
Adhere to procedures for logging reporting and monitoring helpdesk requests.
Must create a high level of user satisfaction through accurate timely follow up strong technical skills good customer communication and relationship building
Job requirements
Required Skills and Experience:
Must be fluent in the English language
The ideal candidate should have strong interpersonal skills and ability to interact favorably with a wide variety of people
Highly self-motivated and with reasoning skills
Knowledge of Microsoft Windows Desktop Operating Systems (Windows11 PRO)
Knowledge of MacOS is desirable
Knowledge of office productivity software such as Microsoft Outlook Word Excel etc.
Knowledge of basic networking and connectivity - DHCP DNS Cabling etc.
Knowledge of Antivirus and Spyware removal techniques
Ability to quickly diagnose and fix problems
Ability to articulate and maintain attention to technical details
Ability to open a computer and replace defective components
Desire to learn new skills
Ability to follow through and document issues as well as resolutions
Be able to work in a team-oriented collaborative environment
Familiar with Microsoft Active Directory a plus
- Barcelona Catalunya Cataluña Spain
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Your application has been successfully submitted!
Required Experience:
IC
Key Skills
- Children Activity
- Access Control
- Human Resources Administration
- Government
- Actuary
- Hydraulics
About Company
TransPerfect Translations is a translation, E-Discovery and language services company based in New York City. The company serves clients in many fields, such as film, gaming, legal and healthcare fields. As of 2012, TransPerfect is "the largest privately owned language services provid ... View more
