EUC Engineer Apple Specialist

London - UK

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

What youll bring to the team

EUC Engineer - Apple Specialist

Location:London/Hybrid

Hours:40 hours per week

Contract:Permanent - Salaried

The EUC Engineer - Apple Specialist is responsible for delivering highquality management of the organisations macOS and iOS devices. This role ensures all Apple endpoints remain secure compliant and optimised to support employee productivity and a seamless digital experience. The engineer will work closely with crossfunctional teams to implement automation maintain standards and drive continuous improvement in enduser computing.

Administration & Maintenance

Manage and optimise the Apple device estate ensuring compliant secure and consistent configuration.
Administer Jamf Intune and Apple Business Manager including policies profiles packaging and patching.
Oversee automated device provisioning and monitor device health performance and lifecycle.
Develop scripts and automation to streamline processes and reduce manual workload.

Security & Compliance

Implement and maintain security controls across macOS and iOS devices including encryption and endpoint protection.
Ensure compliance with enterprise security standards and support identity SSO and access integrations.
Monitor alerts investigate incidents and remediate vulnerabilities to maintain a strong security posture.

Support & Troubleshooting

Act as the macOS/iOS subjectmatter expert and escalation point for complex technical issues.
Diagnose and resolve hardware software application and networkrelated problems.
Collaborate with Service Desk teams and maintain documentation guides and knowledge articles.
Use logs and telemetry to proactively identify and address issues.

Adoption & Optimisation

Promote effective use of macOS tools and features to improve productivity and user experience.
Work with teams to develop efficient workflows and configurations that support collaboration.
Provide training and bestpractice guidance and evaluate new Apple features and updates.
Use analytics and feedback to drive continual improvement across the Apple ecosystem.

Qualifications & Experience

Demonstrable experience managing and maintaining Apple devices in enterprise environments.
Experience in managing Windows and Android devices is desirable.
Hands-on experience with Apple management platforms such as Jamf Intune and related Apple ecosystem tools.
Experience implementing and supporting endpoint security controls.
Proficiency in scripting for automation reporting and configuration tasks.
Excellent problem-solving skills and ability to work collaboratively across teams.
Familiarity with ITIL service management practices incident management change control and structured support processes.
Apple Certified Support Professional certification (or equivalent experience)
ITIL Foundation certification (desirable).

Benefits

Enjoy the Ride Merlin Annual Passes - 6 in total per year 1 for you plus 5 to gift to loved ones!
Merlin Magic Pass - 20 free tickets for you your family and friends to enjoy all our Merlin Attractions across the world rising to 40 after a years service
33 days holiday (including bank holidays)
Company bonus
Private pension scheme
40% discount online off LEGO
25% discount in our on-site retail shops and restaurants
Ongoing training and development opportunities
Plus many more

If you have any questions or if you require any assistance because of a disability or medical condition please contact us by email at and one of the team will get back to you as soon as possible.

Pay Range

Competitive

Required Experience:

What youll bring to the teamEUC Engineer - Apple SpecialistLocation:London/HybridHours:40 hours per weekContract:Permanent - SalariedThe EUC Engineer - Apple Specialist is responsible for delivering highquality management of the organisations macOS and iOS devices. This role ensures all Apple endpoi...