Senior Product Designer, Agentic AI Applications

WHO WE ARE

Zeta Global (NYSE: ZETA) is the AI-Powered Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire grow and retain customers more efficiently. Through the Zeta Marketing Platform (ZMP) our vision is to make sophisticated marketing simple by unifying identity intelligence and omnichannel activation into a single platform powered by one of the industrys largest proprietary databases and AI. Our enterprise customers across multiple verticals are empowered to personalize experiences with consumers at an individual level across every channel delivering better results for marketing programs. Zeta was founded in 2007 by David A. Steinberg and John Sculley and is headquartered in New York City with offices around the world. To learn more go to .

THE ROLE

Were building Zeta Developer Platform our next-generation Marketing Operating System and we need aSenior Product Designer who will be instrumental to its success. This role is a pillar position that bridges design and engineering to create the core foundation of the Agentic Application Framework that will fuel our Zeta Developer Platform experience. Youll partner with our design system team inform Model Context Protocol (MCP) improvements and build the foundationthen scaleour Agentic and Vertical Apps infrastructure. Youll join at a pivotal moment where were raising the bar on quality speed and innovation. Were looking for someone who can challenge us in the best way: bringing strong skills in AI visual design UX motion and coding to push our thinking forward and help us achieve what hasnt been done before.

This is a foundational role for a product that will define our companys future. You wont just be designing featuresyoull be architecting how AI-powered apps are built across the entire platform.

• Youre building the foundation not a feature: Designing the Agentic Apps Framework that powers Zeta Developer Platform end to end
• AI is core to the product not an experiment: Youll ship real production-grade agentic experiences customers rely on every day
• Design has real leverage here: Your systems patterns and processes will enable teams across the company to move faster without sacrificing quality
• True ownership: Help set standards define best practices and shape what great looks like as the platform scales
• Compounding impact: The work you do will influence how apps are built how teams collaborate and how Zeta Developer Platform evolves

THE TEAM

Were evolving how we work to reach the next level:

• Vision over hand-holding leads to more creativity and innovation
• Empowerment and delegation leads to more accountability and ownership
• Strategy and clarity means less management more impact
• Challenge and growth creates better outcomes through healthy debate

We value people who bring ideas on what we should stop doing start doing or change to elevate our team.

RESPONSIBILITIES

• Build the Foundation of Agentic & Vertical Apps Own and evolve our Agentic & Vertical Apps experiences in Figma manage and improve the App Creation Process and provide quality oversight to guide others who are new to the process. Youll create the systematic foundation that enables consistency scalability and exceptional quality across our entire product ecosystem.
• Partner Closely with Product & Engineering to Shape Apps Work as a core triad partner with Product Management and Engineering to define strategy scope and executiontranslating complex requirements and technical constraints into clear intuitive agentic experiences. Iterate and improve on Agentic App concepts to deliver on unique customer use cases.
• Advance AI-Driven Design Patterns & Model Context Experiences: Inform and evolve Model Context Protocol (MCP) patterns AI interaction models and agent behaviorshelping define how users understand trust and collaborate with intelligent systems inside a marketing operating system.
• Raise the Bar on Craft Motion and Interaction Quality: Lead by example through strong visual design interaction design motion and prototypingsetting a new quality bar for speed clarity and polish across AI-powered workflows and tools.
• Influence Mentor and Scale Design Impact: Act as a force multiplier for the design team by mentoring designers reviewing work and challenging assumptionswhile creating the systems interfaces and processes that enable the company to scale high-quality Agentic Apps with speed consistency and confidence.

REQUIREMENTS

• 710 years of product design experience with meaningful time spent on complex platforms systems or tools (B2B SaaS or AI-driven products strongly preferred)
• Demonstrated experience leading foundational or platform-level design work that scales across teams products or workflows
• Hands-on experience designing and shipping AI-powered features workflows or systems
• Proven track record of partnering closely with Product and Engineering in fast-paced environments
• Experience mentoring designers influencing standards and shaping how design work scaleswithout needing formal management responsibility

Core Skills

• AI & Agentic Design Fluency: Strong understanding of AI-powered workflows agentic systems and emerging interaction patterns with hands-on experience using AI tools to inform accelerate and enhance product design. Comfortable designing experiences shaped by models context and automationnot just static interfaces.
• Systems & Platform Design Expertise: Proven ability to design scalable systems frameworks and interfaces that support consistency flexibility and speed across complex product ecosystems. Deep experience working in Figma with structured libraries reusable patterns and scalable design foundations.
• End-to-End Product Design Craft: Excellence across UX visual design interaction design and motion with the ability to design sophisticated workflows that feel intuitive human and high-qualityespecially in technically complex environments.
• Strong Product Thinking: Can clearly articulate problem user job system behavior outcome. Comfortable designing flows where intent matters more than screens. Knows when not to add UI.
• Motion & Micro-Interaction Design: Strong understanding of animation as UX not decoration. Uses motion to explain system state changes communicate AI progress and confidence and reduce perceived latency. Designs micro-interactions for loading ready generating refining and success/failure/partial results. Motion should make the system feel alive responsive and understandableespecially when AI is working in the background.
• Technical Collaboration & Prototyping: Strong comfort partnering with engineers understanding technical constraints and using prototyping (low- and high-fidelity coded or no-code) to explore validate and communicate complex ideas.
• Design Leadership Without Authority: Ability to influence outcomes through clarity critique documentation and example-settingraising the bar for quality and consistency across teams without relying on formal management.

Mindset & Approach

• High Autonomy: Does not need step-by-step direction. Can take a fuzzy problem and drive it to clarity. Comfortable owning an area end-to-end.
• Strong Judgment: Knows whats important vs. whats nice. Can say this doesnt need design or this isnt worth solving yet. Optimizes for impact not aesthetics.
• Clear Communicator: Explains thinking simply to PMs Engineering and Leadership. Writes clear rationale not just design artifacts. Can disagree without being defensive.
• Comfort with Ambiguity: Does not freeze when requirements are incomplete. Enjoys shaping the problem space not just executing tickets. Can operate before things are fully defined.
• Ownership & Accountability: Treats the product like theirs. Follows through. Cares about outcomes not just delivery.
• AI-Forward & Curious: Actively experiments with AI tools workflows and emerging technologies and brings that learning back to the team.
• Quality Advocate with Pragmatic Judgment: Cares deeply about craft and polish while understanding that perfect is the enemy of good. Knows when to push for excellence and when to ship learn and iterate.

Design & Systems Tools

• Figma (expert level): Deep experience with scalable component architecture variants auto-layout design tokens and shared libraries
• Rive FigJam Figma Slides

AI-Native Design Tools

• Hands-on regular use of AI tools such as ChatGPT Claude or similar LLMs as part of your design workflowfor ideation exploration synthesis critique and system thinking

AI-Assisted Build & Prototyping

• Comfort using tools like Cursor Bolt Lovable Claude Code or similar to prototype and experiment on AI-enabled experiences
• Familiarity with Storybook React/

Motion & Interaction

• Experience with Rive Framer Motion GSAP or D3 to design micro-animations and stateful interactions that communicate system behavior and progress

Prototyping

• Strong comfort with Figma Prototypes Framer ProtoPie or similar to explore behavior timing and interaction

Technical Fluency

• Working knowledge of HTML CSS and modern frontend concepts with the ability to read code collaborate deeply with engineers and understand implementation tradeoffs

Collaboration

• Comfort with modern product development workflows: GitHub Jira Linear Notion Slack Confluence
• Model Context Protocol (MCP)
• Familiarity with MCP concepts including how context memory tools and agents influence system behavior and user experience

BENEFITS & PERKS

• Unlimited PTO
• Excellent medical dental and vision coverage
• Employee Equity
• Employee Discounts Virtual Wellness Classes and Pet Insurance And more!!

SALARY RANGE

The salary range for this role is $160000 - $180000depending on location and experience.

PEOPLE & CULTURE AT ZETA

Zeta considers applicants for employment without regard to and does not discriminate on the basis of an individuals sex race color religion age disability status as a veteran or national or ethnic origin; nor does Zeta discriminate on the basis of sexual orientation gender identity or expression.

Were committed to building a workplace culture of trust and belonging so everyone feels invited to bring their whole selves to work. We provide a forum for employees to celebrate support and advocate for one another. Learn more about our commitment to diversity equity and inclusion here: IN THE NEWS!

Experience:

Senior IC