Office Support Innovation

Office Support

Salary Range: $21.50 - $30.10 based on relevant years of experience

Location: Larimer County Colorado

Status: 40 Hours

Hours: Monday- Friday

The salary range for this position is SummitStones good faith belief and reasonable estimate of the range of possible compensation for this position at the time of the posting. SummitStone may ultimately offer more or less than the posted range. The compensation offered to the successful applicant may vary based on factors including the applicants education training skills experiences and other job-related information and how relevant those are to SummitStones needs aspirations organizational priorities and the evolving needs and delivery of services to the community that it serves.

Role Overview:

Responsible for providing comprehensive administrative operational and customer facing support for the SummitStone Innovation building and Intake operations. This position ensures smooth functioning of the Innovation front desk supports clinical and administrative workflows and performs critical accuracy reporting and auditing tasks to support client care and regulatory requirements.

Essential Duties:

Greet and assist guests; answer phones; support conference room setup; maintain supplies; manage entry flow and customer service for the Innovation building.

Support the Operations team with program-specific auditing and information collecting tasks at the direction of Operations leadership.

Review completed intake files to ensure they are accurate complete and aligned with required documentation standards.

Conduct insurance audits and escalate cases without qualifying coverage.

Support Waitlist Management by maintaining weekly scheduling workflows and ensure follow-up requirements are met for clients awaiting ongoing care.

Complete monthly and daily reporting tasks to internal and external constituents as directed by Operational Leadership.

Support Information Systems team with state mandated reporting.

Coordinate and document Treatment Team Calls and Clinical Case Reviews including scheduling preparing agendas and providing scribing support.

Serve as the building safety officer by conducting safety checks support the mail and courier system and complete weekly bank deposits.

Perform other duties as assigned.

Minimum Qualifications:

High school diploma or completion of G.E.D. required.

Equivalent combination of education and experience may be evaluated and considered

Preferred Qualifications:

At least one year of experience in administrative customer service or healthcare support preferred.

Experience in behavioral health or medical office settings preferred.

Bilingual/bi-cultural preferred.

SummitStone will take into consideration a combination of an applicants education training skills experiences and other job-related information and how relevant those are to SummitStones needs aspirations organizational priorities and the evolving needs and delivery of services to the community that it serves. The position posting describes the minimum and preferred qualifications for position and beyond those the candidate is responsible for making a compelling case in support of their application.

At SummitStone Health Partners we strive to foster trust empower recovery and inspire hope to strengthen and enrich our Northern Colorado community.

We need your help to make this vision a reality.

We are committed to fostering a diverse and inclusive environment where everyone can be their authentic self. We actively seek team members with a variety of backgrounds identities and experiences and we honor the whole selfembracing differences in race ethnicity ability age gender sexual orientation spiritual beliefs socioeconomic status language and the many intersections of identity. We invite everyone to be part of our journey and proudly serve as an equal opportunity employer.

Please visit for more information about who we are.

Total Rewards

At SummitStone Health Partners we are proud to offer a comprehensive and competitive benefits package designed to support the well-being of our team members. Eligibility and pro-rated benefit levels are based on FTE (full-time equivalent) status.

Below are some of the benefits we offer:

Medical dental and vision coverage including options for eligible dependents

Mental health and wellness resources

Short-term and long-term disability insurances

Paid time off (PTO): Accrued vacation and personal leave based on FTE status and length of service

Paid Sick Leave: Provided in accordance with the Colorado Healthy Families and Workplaces Act (HFWA)

A range of voluntary benefits available to all employees

403(b) retirement plan with employer matching contributions

Health & Safety Requirement

All employees are required to receive an annual flu vaccination or have an approved exemption in place and wear a mask during flu season

Reach Out

SummitStone will provide persons with disabilities with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or selection process please let your recruiter know.

Questions Please email us at .

This position will be open for a minimum of three days and/or until a top candidate is identified.