Access Coordinator II (Ft. Smith, AR)
Share
Job Location:
Fort Smith, AR - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Current University of Arkansas System employees including student employees and graduate assistants need to log in to Workday via then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System will also view open positions and apply within Workday by searching for Find Jobs for Students.
All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated).
If you close the browser or exit your application prior to submitting the application process will be saved as a draft. You will be able to access and complete the application through My Draft Applications located on your Candidate Home page.
Closing Date:
Type of Position:
Clinical Staff - Medical Ancillary Support
Job Type:
Regular
Work Shift:
Sponsorship Available:
Institution Name:
University of Arkansas for Medical Sciences
The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education research and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization focused on improving patient care and the lives of Arkansans.
UAMS offers amazing benefits and perks (available for benefits eligible positions only):
- Health: Medical Dental and Vision plans available for qualifying staff and family
- Holiday Vacation and Sick Leave
- Education discount for staff and dependents (undergraduate only)
- Retirement: Up to 10% matched contribution from UAMS
- Basic Life Insurance up to $50000
- Career Training and Educational Opportunities
- Merchant Discounts
- Concierge prescription delivery on the main campus when using UAMS pharmacy
Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position please click theApply link/button.
The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law including age race color national origin disability religion protected veteran status military service genetic information sex sexual orientation or pregnancy. Questions or concerns about the application of Title IX which prohibits discrimination on the basis of sex may be sent to the Universitys Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.Persons must have proof of legal authority to work in the United States on the first day of employment.
All application information is subject to public disclosure under the Arkansas Freedom of Information Act.
For general application assistance or if you have questions about a job posting please contact Human Resources at .
Department:
REP West Business Office
Departments Website:
Summary of Job Duties:
We are seeking a dedicated individual who thrives on delivering exceptional customer service to join our team at the Family Medical Center in Fort Smith as an Access Coordinator this role youll be the first point of contactanswering incoming calls returning voicemails and ensuring patients receive prompt assistance. Youll accurately obtain patient details verify and update contact and insurance information and schedule appointments to keep our clinic running smoothly. Transfer calls efficiently and manage work queues to support our teams success. Additionally youll handle quarterly recalls for Well Child visits and serve as a backup for front desk duties including patient check-ins insurance verification payment processing and maintaining patient records. This full-time position offers Monday through Friday hours from 8:00 a.m. to 5:00 p.m. with opportunities to contribute to a dynamic and caring healthcare environment. Be part of a team that makes a differenceapply today!
Qualifications:
Minimum Qualifications:
High School Diploma or equivalent
Two (2) years of customer service experience
Knowledge Skills and Abilities (KSAs):
Excellent communication and interpersonal skills.
Telephone Etiquette
Strong organizational and multitasking abilities.
Proficiency in Epic and other healthcare software.
Attention to detail and accuracy.
Ability to work independently and as part of a team.
Knowledge of insurance verifications and billing procedures
Additional Information:
Key Responsibilities:
Answer incoming calls and return patient voicemails promptly.
Obtain and verify patient demographics including date of birth address and phone number.
Schedule patient appointments as requested.
Transfer calls to appropriate departments.
Manage work queues efficiently.
Complete quarterly recalls for Well Child appointments.
Backup front desk duties to ensure continuous coverage.
Verify insurance and update patient information.
Collect payments and balance cash drawer.
Prepare deposits and manage daily transactions.
Perform other duties as assigned.
Salary Information:
Required Documents to Apply:
Optional Documents:
Special Instructions to Applicants:
Recruitment Contact Information:
Please contact for any recruiting relatedquestions.
All application materials must be uploaded to the University of Arkansas System Career Site
Please do not send to listed recruitment contact.
Pre-employment Screening Requirements:
Criminal Background Check
This position is subject to pre-employment screening (criminal background drug testing and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential non-discriminatory manner consistent with state and federal law.
Constant Physical Activity:
N/A
Frequent Physical Activity:
N/A
Occasional Physical Activity:
N/A
Benefits Eligible:
YesRequired Experience:
IC
Key Skills
- Active Directory
- Identity & Access Management
- LDAP
- SAFe
- Assistive Technologies
- Authentication
- Pediatrics Experience
- NVDA
- Sailpoint
- SSH
- SSO
- Oracle
About Company
UACCB is a two-year, accredited Arkansas community college with on-campus and online classes offering a variety of degrees and technical certificates.
