Ready to shape the future of work

At Genpact we dont just adapt to changewe drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale. From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges.

If you thrive in a fast-moving tech-driven environment love solving real-world problems and want to be part of a team thats shaping the future this is your moment.

Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading enterprisesglobally.Through ourdeep business knowledge operational excellence and cutting-edge solutions we help companies across industries get ahead and stay ahead.Powered by curiosity courage and innovationour teamsimplementdata technology and AItocreate tomorrow today.Get to know us atand onLinkedInXYouTube andFacebook.

Inviting applications for the role of Manager- HR Senior Generalist

In this role progressive experience in human resources adept at managing diverse HR functions within dynamic environments. Fluent in both English and Spanish with a proven ability to engage effectively with various levels of leadership. Demonstrates excellent communication skills a dynamic personality and a high degree of resilience and self-motivation. Expert in aligning HR strategies with business goals enhancing employee engagement and driving organizational effectiveness

Responsibilities

• Local HR Administration: Oversee day-to-day HR operations ensuring alignment with company policies and local regulations. Act as a key business partner to stakeholders providing expert HR guidance and support.

• Policy Implementation: Implement and enforce company policies and procedures as outlined in the employee handbook. Ensure consistency and fairness in disciplinary actions and other HR practices.

• Problem-Solving: Address and resolve employee issues and conflicts providing effective solutions and maintaining a positive work environment.

• Attrition Analysis: Conduct internal analyses to identify trends in employee attrition. Develop and implement strategies to address and mitigate turnover.

• Employee Engagement: Lead initiatives such as employee surveys to gauge and enhance the internal environment. Use survey results to inform HR strategies and actions.

• Town Halls & HR Meetings: Organize and participate in Town Halls and HR meetings ensuring effective communication between employees and leadership. Facilitate discussions on key HR topics and initiatives.

• Integrity Case Management: Manage and follow up on integrity cases ensuring thorough investigations and appropriate resolutions. Maintain confidentiality and handle sensitive issues with discretion.

• Stakeholder Collaboration: Work closely with local leadership to understand business needs and align HR strategies with organizational goals. Foster strong relationships with stakeholders to support business objectives.

Qualifications we seek in you!

Minimum Qualifications

Experience: Experience in HR functions with a comprehensive understanding of HR policies procedures and best practices.

Language Skills: Proficient in English and Spanish with strong written and verbal communication skills in both languages

Leadership Interaction: Proven ability to interact with and influence various levels of leadership demonstrating strong interpersonal and negotiation skills.

Problem-Solving: Expertise in resolving complex HR issues applying problem-solving techniques to ensure effective solutions.

Communication Skills: Exceptional communication abilities both in terms of presenting ideas clearly and listening to stakeholders needs.

Personality Traits: Highly dynamic with a proactive approach to work. Resilient and adaptable to changing environments with a strong drive for continuous improvement and personal development.

Advanced Technology Proficiency: Experienced with office software and tools including MS Office Suite project management software and communication platforms.

Organizational Excellence: Demonstrates superior organizational skills managing multiple priorities and tasks efficiently to support executive functions.

Networking Abilities: Skilled in building and maintaining professional relationships fostering connections that benefit the organization.

Multitasking Proficiency: Able to handle multiple tasks simultaneously while maintaining high standards of accuracy and efficiency.

Preferred Qualifications/ Skills

• Self-Motivated: Demonstrates a high level of initiative and drive with a commitment to achieving results and advancing HR practices.

• Dynamic: Adapts quickly to changes and thrives in fast-paced environments bringing energy and innovation to the HR function.

• Resilient: Maintains a positive attitude and perseverance in the face of challenges ensuring continued focus on goals and objectives.

Why join Genpact

• Be a transformation leader Work at the cutting edge of AI automation and digital innovation

• Make an impact Drive change for global enterprises and solve business challenges that matter

• Accelerate your career Get hands-on experience mentorship and continuous learning opportunities

• Work with the best Join 140000 bold thinkers and problem-solvers who push boundaries every day

• Thrive in a values-driven culture Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Lets build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation.
Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.