Process Developer Frauds

Ready to build the future with AI
At Genpact we dont just keep up with technologywe set the pace. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale. From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges.

If you thrive in a fast-moving innovation-driven environment love building and deploying cutting-edge AI solutions and want to push the boundaries of whats possible this is your moment.

Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading ourdeep business knowledge operational excellence and cutting-edge solutions we help companies across industries get ahead and stay by curiosity courage and innovationour teamsimplementdata technology and AItocreate tomorrow to know us onLinkedInXYouTube andFacebook.

Welcome to the relentless pursuit of better.

Inviting applications for the role of Fraud Senior Analyst!
In this role you will be responsible for investigating suspicious activity and behavior that could pose a risk to clients customers.
Responsibilities

Thorough research of account for identification of red flags and taking appropriate steps as per set protocols.
Communicate with other departments regarding the case as per procedures laid down via email.
Accurately annotate each case investigation to banking tools in order to correctly capture the details of the case.
Conduct research work independently and make complex investigations decisions with little or no guidance within the ambit of workflow/procedure.
Take appropriate action to identify and help minimize the risk posed by fraud patterns and trends.
Consistently achieve/exceed quality standards for investigations Agent is expected be up to date on latest fraud modus operandi that are currently trending in the market.
Take appropriate action to identify and help minimize the risk posed by fraud patterns and trends.
Follow SOP and consistently achieve/exceed quality standards for investigations.
Participate in ad hoc projects/assignments as necessary.
Mentor new joiners with their doubts / clarifications.
Perform quality evaluation of new hires

Qualifications we seek in you!
Minimum qualifications
High School Graduate or Equivalent. Bachelors Degree (Preferred)
Experience in Fraud Detection / Backend Ops.
Experience in transaction analysis
Prior experience in Fraud Detection is preferred.

Preferred qualifications/Skills
Adaptability to learn new processes concepts and skills and an eye for detail.
Keen attention to detail & risk identification.
Good communication both written and verbal English skills.
Ability to compose a grammatically correct concise and accurate written response.
Analytical & problem-solving skills.
Basic knowledge of Banking Industry & Regulatory Environment.
Ability to effectively manage time and individually prioritize multiple tasks of competing priority.
Ability to maintain high levels of confidentiality and data security standards.
Understanding of Microsoft Office including Outlook Word and Excel. Knowledge of Fraud Detection tools would be an added advantage.

Why join Genpact
Lead AI-first transformation Build and scale AI solutions that redefine industries
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your careerGain hands-on experience world-class training mentorship and AI certifications to advance your skills
Grow with the best Learn from top engineers data scientists and AI experts in a dynamic fast-moving workplace
Committed to ethical AI Work in an environment where governance transparency and security are at the core of everything we build
Thrive in a values-driven culture Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140000 coders tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation.

Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.