Director, Business Systems & 8020

About the Role:
The Director Business Systems & 80/20 is responsible for deploying and sustaining Johnson Controls 80/20 fronttoback operating system to improve profitable growth simplify the business and increase customer-facing and financial performance. This leader will drive a rigorous highly datadriven approach to identify where we have the greatest differentiation and valuecreation opportunities focus resources on the critical few and systematically reduce the cost/complexity/distraction associated with the vital many.

This position leads the organizations efforts to prioritize highvalue customers products and work types while reducing structural complexity that adds cost without adding customer value. This role orchestrates the full 80/20 operating system across business units including strategy segmentation simplification commercial alignment operational improvement and capability building ensuring sustained adoption and measurable financial impact.

How you will do it:

Strategy & Governance:

• Own the enterprise/BU 80/20 roadmap and governance model; build and run a repeatable monthly/quarterly cadence of reviews decisions and benefit tracking.
• Translate 80/20 analysis into executive-ready where to play / how to win recommendations and decision support.
• Partner with Finance Commercial Operations and Product Management to embed 80/20 into annual planning operating rhythms and resource allocation.
• Support senior leaders in making clear data-driven prioritization and de prioritization decisions.

Analytics & Insight (Front-to-Back):

• Build segmentation of customers products/SKUs channels regions and work types using revenue margin cost to serve working capital service/quality and operational metrics.
• Identify focus zones (the high-value 80) and complexity zones (the low value 20) and quantify financial/operational impacts of simplification and reallocation.
• Implement data driven decision-making processes and establish standardized analytical approaches and dashboards.

Simplification & Performance Acceleration:

• Lead cross-functional initiatives to remove low-value complexity: portfolio/SKU rationalization exception reduction process standardization and service model simplification.
• Drive measurable reductions in structural cost unprofitable mix exceptions and working capital tied to complexity drivers.
• Ensure resources shift toward high-return customers products operations and service tasks.

Commercial & Customer-Facing Execution:

• Partner with Commercial leaders to align pricing terms service levels and account coverage with customer value.
• Ensure priority customers receive differentiated attention deeper problem-solving and execution excellence.
• Support commercial teams in shifting sales motions and coverage to reflect segmentation insights.

Operating System & Capability Building:

• Develop internal standards training toolkits and coaching methodologies to build 80/20 bench strength across the organization.
• Facilitate workshops leader working sessions and cross-functional problem-solving events.
• Coach business-unit leaders to run their own 80/20 reviews and sustain gains over time moving from projects to an enduring operating system.

What we look for:

• Bachelors degree in Engineering Supply Chain Operations or related field; MBA preferred.

• 10 years of experience in operational excellence business transformation commercial excellence or strategy deployment in industrial manufacturing or service environments.
• Demonstrated track record of delivering hard financial outcomes (margin cost working capital) through cross-functional change.
• Strong analytical skills including segmentation profitability and cost-to-serve analytics.
• Experience in environments where simplification and focus are strategic levers ideally including 80/20 or similar front-to-back systems.

• Ability to influence senior leaders and work across matrixed environments.
• Comfort with both strategy and execution; able to operate from the Csuite to the front line.

Travel Requirements: 50% global travel as needed.

Key Competencies:

• Executive facilitation and structured problem solving.
• Change leadership and the ability to drive adoption not just analysis.
• Systems thinking that connects commercial operational and financial levers.
• Pragmatism focus and the backbone to say no to low-value work and make it stick.

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin age protected veteran status genetic information sexual orientation gender identity status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process please visit here.