Application Instructions:

External Applicants: Please upload your resume on the Apply screen. Your application will automatically populate your resume details and you may verify and update data on the My Information page.

IMPORTANT: Please review the job posting and load ALL documents required in the job posting to the Resume/CV document upload section at the bottom of the My Experience application page. Use the Select Files button to add multiple documents including your Resume/CV references cover letter and any other supporting documents required in the job posting. The My Experience page is the only opportunity to add your required supporting document attachments. You will not be able to modify your application after you submit it.

CurrentMercer University Employees: Apply from your existing Workday account. Do not apply from the external careers website. Log in to Workday and type Jobs Hub in the search bar. Locate the position and click Apply.

Job Title:

Department:

College/Division:

Primary Job Posting Location:

Additional Job Posting Locations:

(Other locations that this position could be based)

Job Details:

Responsibilities / Duties:

Front of House Leadership & Event Operations:

Act as a shift lead for front-of-house operations during performances rentals and special events.

Supervise and support house management box office bartending ushering and security functions as needed.

Step into house manager box office or bartender roles when necessary to ensure smooth event execution.

Serve as a point of escalation for front-of-house issues during assigned shifts.

Merchandise Sales:

Lead and manage performance-related merchandise sales programs across venues excluding the Capricorn gift shop.

Coordinate merchandise setup staffing sales tracking and breakdown for events.

Ensure accurate cash handling and reporting for merchandise sales.

Operational Support & Organization:

Assist with light organizational tasks related to front-of-house storage supplies and equipment.

Complete organizational projects during low-event weeks as prioritized by the Director of Operations.

Help maintain front-of house readiness and presentation standards across venues.

Qualifications:

A high school diploma/GED and three years of relevant experience which must include customer service experience and some experience with customer point-of-sale systems are required. Candidates with prior experience working in a performing arts entertainment or live events environment and/or current CPR/First Aid certification are highly desirable.

Candidates must have a valid drivers license.

Knowledge/Skills/Abilities:

• Basic computer proficiency including the ability to use email and create or edit Word documents.

• Willingness to work across all arts venues including The Grand The Capitol Theatre and Mercer Music at Capricorn.

• Ability to travel reliably between arts venues as needed.

• Ability to work a flexible schedule including evenings and weekends based on event needs.

• Strong communication organizational and problem-solving skills.

Background Check Contingencies:

• Criminal Background Check required

Required Document Attachments:

• Resume

• List of references with contact information

About Mercer University

Founded in 1833 Mercer University is a distinguished private institution recognized for its commitment to academic excellence leadership development and community engagement. With campuses across Georgia Mercers twelve schools and colleges offer a wide range of undergraduate graduate and professional programs. The university cultivates a close-knit student-centered environment where innovation service and personal growth are deeply valued. Mercers employees are at the heart of its mission dedicated to advancing innovation supporting student success and strengthening both our local and global communities through service. At Mercer we believe in the power of relationships and the importance of in-person collaboration. Accordingly our employees are expected to serve in-person as it fosters real-time problem solving mentoring and the meaningful connections that strengthen both our work and service to our students and the broader university community.

Why Work at Mercer University

Mercer University offers a variety of benefits for eligible employees including comprehensive health insurance (for self and dependents) generous retirement contributions tuition waivers paid vacation and sick leave technology discounts schedules that allow for work-life balance and so much more!

At Mercer University a Bear is more than a mascot: its a frame of mind that begins with a strong desire to make the most out of your career. Mercer Bears do not settle for mediocrity or the status quo. If youre seeking an environment where your passion and determination are embraced then you want to work at Mercer University.