Associate Configuration Specialist

Raleigh, WV - USA

Monthly Salary: Not Disclosed

Posted on: 17 hours ago

Vacancies: 1 Vacancy

Job Summary

About SoftPro
SoftPro is the nations leading provider of real estate closing and title insurance software. A division of Fidelity National Financial (NYSE: FNF) SoftPros technology solutions are trusted by thousands of law firms and title companies across the country and play an essential role in residential and commercial real estate transactions. Our headquarters is in Raleigh North Carolina.

Why Join SoftPro
We believe in taking care of our people and fostering a culture of excellence. Heres what we offer:
Comprehensive Benefits: Medical dental vision disability and more
Financial Wellness: 401(k) with company match and Employee Stock Purchase Plan
Generous Paid Time Off: vacation holidays and parental leave
Flexibility: Some positions are eligible for 100% remote work plus hybrid options for those living near our Raleigh HQ

Award-Winning Culture
SoftPro has received national recognition for our outstanding customer service and innovative products. We were recently named a 2025 Best Place to Work by the Triangle Business Journalan honor weve earned 13 times since 2012!

If these values resonate with you wed love to have you on our team!

What are we looking for
SoftPro is seeking an AssociateConfiguration Specialist - Associateto join our awesome Business Services Team in Raleigh (hybrid) orr a remote location. The Configuration Specialist provides implementation and configuration services to our Implementation Specialists as well as offering support to other teams and custom project requests for our customers.

What will I do as an Associate Configuration Specialist at SoftPro

Work closely with the Implementation Specialists to ensure proper configuration setup and testing assistance of our SoftPro Select platform
Provide product demonstrations and overviews of many of our ancillary products and services
Gather requirements estimate level of efforts work up statements of work and meet project deadlines and manage custom project requests
Possess thorough understanding of the SoftPro Suite of products and the tools available for setting up the various modules and applications
Communicate effectively with the Implementation Specialists BSG Managers Customers and other team members on all projects you are involved with
Maintain up to date documentation on project status and deliverables
Assist with creating and maintaining process documentation as well as customer facing handouts
Other duties and projects as assigned

What will I need to be successful as an Associate Configuration Specialist at SoftPro

4 years experience in the real estate closing industry is a must including escrow/closings
Extensive SoftPro Select knowledge and experience required as is intimate knowledge and understanding of formulas and Python coding
Exceptional project and time management attention to detail excellent communication skills and a strong teamwork attitude
Ability to manage multiple projects and priorities simultaneously
Proficient in Microsoft Excel
Prior project management experience is a plus
10% US travel required

Why Youll Love Working Here
Be part of a supportive fun team that values innovation and collaboration.
Enjoy opportunities for professional growth and continuous learning.
Make a real difference by helping customers succeed with tools that power the real estate industry.

Ready to Make an Impact
Join a team that values innovation collaboration and excellence. Apply today and discover why SoftPro is consistently recognized as one of the Best Places to Work!

Join Us and Live Our Core Values
At SoftPro our success is built on the principles we live every day:

Deliver AMAZING Customer Service
Be an AWESOME Teammate
Adopt a Sense of Urgency
Innovate to be Efficient
Produce Quality Work
Take Initiative
Go the Extra Mile

Equal Opportunity Employer
FNF its affiliates and subsidiaries is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex age disability protected veteran status national origin sexual orientation gender identity or expression (including transgender status) genetic information or any other characteristic protected by applicable law.

Required Experience:

About SoftProSoftPro is the nations leading provider of real estate closing and title insurance software. A division of Fidelity National Financial (NYSE: FNF) SoftPros technology solutions are trusted by thousands of law firms and title companies across the country and play an essential role in res...

Work closely with the Implementation Specialists to ensure proper configuration setup and testing assistance of our SoftPro Select platform
Provide product demonstrations and overviews of many of our ancillary products and services
Gather requirements estimate level of efforts work up statements of work and meet project deadlines and manage custom project requests
Possess thorough understanding of the SoftPro Suite of products and the tools available for setting up the various modules and applications
Communicate effectively with the Implementation Specialists BSG Managers Customers and other team members on all projects you are involved with
Maintain up to date documentation on project status and deliverables
Assist with creating and maintaining process documentation as well as customer facing handouts
Other duties and projects as assigned

What will I need to be successful as an Associate Configuration Specialist at SoftPro

4 years experience in the real estate closing industry is a must including escrow/closings
Extensive SoftPro Select knowledge and experience required as is intimate knowledge and understanding of formulas and Python coding
Exceptional project and time management attention to detail excellent communication skills and a strong teamwork attitude
Ability to manage multiple projects and priorities simultaneously
Proficient in Microsoft Excel
Prior project management experience is a plus
10% US travel required