DescriptionAdditional Information: This hotel is owned and operated by an independent franchisee Mainsail Lodging. The franchisee is a separate company and a separate employer from Marriott International Inc. The franchisee solely controls all aspects of the hotels employment policies and practices including hiring firing discipline staffing compensation benefits and all other terms and conditions of employment. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International Inc.
Job Summary
Community and performance go hand in handand this role sits at the intersection of both. As Community & Paid Media Specialist youll be responsible for managing daily social engagement while executing paid social campaigns that support brand awareness engagement and conversion across Mainsail Lodging & Developments growing portfolio of more than 20 distinct concepts each supported by multi-platform social presences with new hotels and outlets launching regularly.
From responding to guests and amplifying user-generated content to launching and optimizing paid campaigns this role plays a key part in how our brands show upand how theyre experiencedon social media. Youll work closely with the Social Media Manager and broader corporate marketing team to ensure campaigns are thoughtful timely and performance-driven while maintaining a strong consistent brand presence.
Please note: This position is a hybrid role based out of Mainsails corporate headquarters in Tampa not Epicurean Hotel.
About Us
Mainsail Lodging & Development based in Tampa Florida is an award-winning hospitality company specializing in hotel resort and short-term furnished living marketing and sales. Our portfolio spans the southeastern U.S. and Caribbean featuring distinct properties that include private island resorts boutique southern hotels urban culinary destinations and historic landmarks. Each property showcases exceptional design thoughtful service and outstanding food and beverage experiences.
Essential Functions
Community Management:
Monitor and respond to comments direct messages mentions and tags across all active social platforms including Facebook Instagram X and LinkedIn. Engage with followers encourage conversation and escalate guest service issues when needed. Provide light weekend monitoring and response coverage as needed.
Paid Media Execution:
Execute paid social campaigns and boosted posts primarily across Meta platforms with opportunities to expand into LinkedIn as strategies evolve. Manage budgets targeting creative testing and performance optimization.
Campaign Support:
Support campaign launches promotions and seasonal initiatives in partnership with the Social Media Manager and corporate marketing team.
Performance Monitoring & Reporting:
Track key metrics including conversions engagement reach impressions CTR and follower growth. Compile monthly and quarterly reports with insights and recommendations.
Content Amplification:
Identify opportunities to amplify high-performing organic content and user-generated content through paid support.
Trend & Platform Awareness:
Stay current on platform updates ad products and best practices to improve efficiency and results.
Qualifications
Education & Experience
3+ years of experience in social media engagement community management or paid media
Bachelors degree in marketing communications or a related field (preferred)
Hands-on experience with Meta Ads Manager and social analytics tools
Experience supporting multi-brand or hospitality-focused accounts (preferred)
Prior agency experience is a plus
Skills & Competencies
Strong written communication and customer service instincts
Detail-oriented with the ability to manage multiple campaigns and timelines
Analytical mindset with comfort interpreting and presenting performance data
Collaborative and adaptable in a fast-paced environment
Comfortable engaging on behalf of each individual brand
Physical & Mental Demands
Ability to work extended periods at a computer
Ability to manage multiple projects and deadlines simultaneously
Occasional travel as needed for property support or launches
Strong judgment attention to detail and problem-solving skills
Full-Time Associate Benefits
Paid Time Off
Medical Dental & Vision
401(k) Retirement Plan
Mainsail & Marriott Employee Discounts Worldwide
Career Training & Development Opportunities
Tuition Reimbursement
Employee Assistance Program (EAP)
Full-Time Associate Benefits. $57400 - $65200
The salary range for this position is $57400 to $65200 annually.
The application deadline for this position is 45 days after the date of this posting February 20 2026.
This company is an equal opportunity employer.
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Job Location:
Monthly Salary:
Posted on:
14 hours ago
Vacancies:
1 Vacancy
