HostHostess
Share
Job Location:
Lake Geneva, WI - USA
Monthly Salary:
Not Disclosed
Posted on:
19 hours ago
Vacancies:
1 Vacancy
Job Summary
Join the fun fast-paced environment at Destination Geneva National located along the shores of Lake Como in Lake Geneva Wisconsins most popular resort town. We offer part-time host/hostess positions at Geneva Nationals acclaimed turf smokehouse multi-award-winning Hunt Club Steakhouse and The Ridge Hotels Crafted Italia. Be part of the upbeat team that delivers an exceptional and memorable dining experience for GN Members and guests! Host/Hostess is a great starting position for a career in Food & Beverage or as an entryway job leading up to server/bartender. Primary responsibilities include welcoming guests escorting diners to their tables providing them with menus and answering calls for reservations and to-go orders.
PRIMARY RESPONSIBILITIES
- Watch for guest arrivals and welcome them to the outlet. (If at the Hunt Club open the door to greet and welcome diners.)
- Escort guests to their reserved table.
- Once seated provide guests with menus answer any initial questions and introduce their server.
- Answer the phone take reservations respond to questions and provide exemplary and thoughtful customer service in the process.
- Assign guests to preferred tables while keeping table rotation in mind. (Knowledge of Open Table a plus.)
- Value timely communication by keeping the Restaurant Manager apprised of special requests special occasions or complaints and taking ownership to ensure that that all are addressed with care.
- Back up the team as needed e.g. bussing and setting tables.
- Uphold high sanitation safety and service standards.
SUCCESS FACTORS
Highly organized multi-tasker
Positive contagious enthusiastic attitude
Strong verbal communication skills ability to connect with others
A genuine service mindset
Team player
Menu and etiquette knowledge
WORKING CONDITIONS/PHYSICAL DEMANDS
Ability to stand for an entire working shift (8-10hrs)
Apply caution when around sharp objects
Safely navigate wet slippery surfaces
Ability to bend stand and stoop for extended periods of time
Key Skills
- Restaurant Experience
- OpenTable
- Food Service
- Customer Service
- Hospitality Experience
- Basic Math
- Guest Relations Experience
- Host/Hostess Experience
- Guest Services
- Cash Handling
- Phone Etiquette
- Writing Skills
About Company
Lake Geneva's premier vacation destination with 54 holes of golf, lodging, award-winning dining, and event spaces with lake views.
