Senior Systems Engineer

Senior Systems Engineer

Design test deliver support and maintain Thomson Reuters operating systems and networks.

About the Role

In this opportunity as Senior Systems Engineer you will:

1. Install configure and maintain Linux operating systems and servers for our on-prem infrastructure;
2. Implement and monitor security measures including patch management;
3. Monitor system performance and ensure reliability and availability;
4. Support application deployment and infrastructure needs in collaboration with the development and IT teams;
5. Maintain system configuration procedure and policy documentation;
6. Determine Thomson Reuters network and operating system needs and provide skilled technical support and delivery capability for current and future design testing delivery support and maintenance of production services in a technical operations environment;
7. Based on Thomson Reuters network and operating system needs provide technical and procedural consistency within a team focused on the implementation service delivery and support of products systems and networks;
8. Contribute to initiatives for driving down incident rates and work with operations engineers to improve service recovery times;
9. Adhere to the implementation process to ensure that all aspects of operability are delivered while ensuring that existing service levels are maintained or improved;
10. Define operational standards procedures and best practices;
11. Ensure ongoing service delivery and support is maintained to agreed service levels in close collaboration with various operational project development and product teams as well within the Service Organization.

About You

Youre a fit for the role of Senior Systems Engineer if your background includes:

A Masters degree or foreign equivalent in Applied Computer Science Computer Information Systems or a related discipline and 2 years of post-baccalaureate experience in a network and computer systems administrator-related occupation.

In the alternative employer will accept a Bachelors degree or foreign equivalent in Applied Computer Science Computer Information Systems or a related discipline followed by 5 years of post-baccalaureate experience in a network and computer systems administrator-related occupation.

Experience must include the following which may have been gained concurrently:

1) 2 years of experience in Linux systems administration with remote management of Linux systems located in global datacenters;
2) 2 years of experience recovering incidents implementing changes and participating in strategic projects;
3) 2 years of experience in system upgrades including firmware OS application and security patch evaluation and deployment;
4) 2 years of experience working on multiple projects involving data center consolidation migration optimization and consolidation;
5) 2 years of experience resolving system performance issues and complex problems by performing root cause analysis;
6) 2 years of experience coordinating with hardware vendors on hardware-related issues providing support for and assisting other groups in problem resolution;
7) 2 years of experience with high availability and disaster recovery solutions and tools including clustering and load balancing;
8) 2 years of experience in an ITIL compliant environment working with change control incident mitigation and knowledge and problem management processes.

Employer: Thomson Reuters Holdings Inc.

Job site: 6160 Warren Parkway Frisco TX 75034. May telecommute part of the week from commuting distance to the Frisco TX office per our hybrid work policy.

JOB OPPORTUNITY QUALIFIES FOR EMPLOYEE INCENTIVE REFERRAL PROGRAM.

Whats in it For You

• Hybrid Work Model: Weve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.

• Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities whether caring for family giving back to the community or finding time to refresh and reset. This builds upon our flexible work arrangements including work from anywhere for up to 8 weeks per year empowering employees to achieve a better work-life balance.

• Career Development and Growth: By fostering a culture of continuous learning and skill development we prepare our talent to tackle tomorrows challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow lead and thrive in an AI-enabled future.

• Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation two company-wide Mental Health Days off access to the Headspace app retirement savings tuition reimbursement employee incentive programs and resources for mental physical and financial wellbeing.

• Culture: Globally recognized award-winning reputation for inclusion and belonging flexibility work-life balance and more. We live by our values: Obsess over our Customers Compete to Win Challenge (Y)our Thinking Act Fast / Learn Fast and Stronger Together.

• Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental Social and Governance (ESG) initiatives.

• Making a Real-World Impact:We are one of the few companies globally that helps its customers pursue justice truth and transparency. Together with the professionals and institutions we serve we help uphold the rule of law turn the wheels of commerce catch bad actors report the facts and provide trusted unbiased information to people all over the world.

In the United States Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health dental vision disability and life insurance programs as well as a competitive 401k plan with company addition Thomson Reuters offers market leading work life benefits with competitive vacation sick and safe paid time off paid holidays (including two company mental health days off) parental leave sabbatical leave. These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws. Finally Thomson Reuters offers the following additional benefits: optional hospital accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan.

Thomson Reuters complies with local laws that require upfront disclosure of the expected pay range for a position. The base compensation range varies across locations. For any eligible US locations unless otherwise noted the base compensation range for this role is $123219 USD - $152200 USD. Base pay is positioned within the range based on several factors including an individuals knowledge skills and experience with consideration given to internal equity. Base pay is one part of a comprehensive Total Reward program which also includes flexible and supportive benefits and other wellbeing programs.

About Us

Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal tax accounting compliance government and media. Our products combine highly specialized software and insights to empower professionals with the data intelligence and solutions needed to make informed decisions and to help institutions in their pursuit of justice truth and transparency. Reuters part of Thomson Reuters is a world leading provider of trusted journalism and news.

We are powered by the talents of 26000 employees across more than 70 countries where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity accuracy fairness and transparency are under attack we consider it our duty to pursue them. Sound exciting Join us and help shape the industries that move society forward.

As a global business we rely on the unique backgrounds perspectives and experiences of all employees to deliver on our business goals. To ensure we can do that we seek talented qualified employees in all our operations around the world regardless of race color sex/gender including pregnancy gender identity and expression national origin religion sexual orientation disability age marital status citizen status veteran status or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.

Thomson Reuters makes reasonable accommodations for applicants with disabilities including veterans with disabilities and for sincerely held religious beliefs in accordance with applicable law. If you reside in the United States and require an accommodation in the recruiting process you may contact our Human Resources Department at. Disability accommodations in the recruiting process may include things like a sign language interpreter making interview rooms accessible providing assistive technology or other relevant accommodations. Please note this email is not intended for general recruitment questions and we will promptly respond to inquiries regarding accommodations. More information on requesting an accommodation here.

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