Regulatory & Quality Manager (mfd)
Share
Job Location:
Monthly Salary:
Posted on:
12 hours ago
Vacancies:
1 Vacancy
Job Summary
Your role
We are looking for an experienced Regulatory & Quality Manager to join Yoshi en and take full ownership of product safety compliance and premium quality standards across our tea portfolio.
In this role you will act as the primary guardian of our tea products ensuring that every batch from loose leaf to teabag meets strict EU food regulations while maintaining the highest standards of quality and customer trust. You will serve as the key interface between our Polish distribution center and the German/EU markets ensuring regulatory compliance audit readiness and operational excellence at all times.
This position offers high visibility within the organization and close collaboration with leadership suppliers laboratories and authorities.
Your Responsibilities
Regulatory Compliance & Marketability
Ensure full compliance with EU food regulations including Regulation (EC) No 396/2005 (Pesticides) and Regulation (EC) No 1881/2006 (Contaminants such as PAs and heavy metals).
Ensure adherence to DACH-specific regulations including the German Tea Ordinance (Tee-Verordnung) and LFBG.
Review and approve all packaging and labeling for the German and EU markets ensuring compliance with Regulation (EU) No 1169/2011 and correct use of Organic (Bio) logos.
Maintain and manage certifications such as Organic (Bio-Siegel) Fairtrade and Rainforest Alliance including coordination of audits in Germany and Poland.
Quality Assurance & Food Safety (FSMS)
Monitor and audit storage conditions at the Polish distribution center (temperature humidity control pest management hygiene).
Maintain and continuously improve the Food Safety Management System (HACCP).
Coordinate chemical and sensory testing with accredited third-party laboratories (e.g. Eurofins SGS).
Non-Conformity (NC) & CAPA Management
Identify document and manage technical non-conformities (e.g. packaging defects failed lab results logistics deviations).
Lead Root Cause Analysis (RCA) using structured methodologies such as 5 Whys or Fishbone analysis.
Define and implement Corrective and Preventive Actions (CAPA) to resolve systemic issues sustainably.
Manage supplier claims and issue formal non-conformity reports to tea estates or suppliers.
Customer Complaints & Consumer Protection
Oversee the end-to-end handling of quality-related customer complaints.
Act as Rapid Response lead for health-related complaints (e.g. allergens foreign bodies) including escalation and recall coordination if required.
Analyze complaint trends and identify quality improvement opportunities.
Crisis Management & Recall Readiness
Serve as key contact for German (Lebensmittelüberwachung) and Polish food authorities.
Conduct bi-annual mock recalls to ensure full traceability from the Polish warehouse back to the individual tea garden within four hours.
Your profile
Degree in Food Science Food Chemistry or a related technical field.
Minimum 5 years of experience in Quality and/or Regulatory roles within the EU food industry (experience with tea herbs or botanicals is a strong advantage).
Deep understanding of EU food law labeling requirements RASFF and TRACES systems.
Certified HACCP Team Leader or PCQI qualification preferred.
Strong analytical skills structured mindset and high attention to detail.
Audit-ready mentality and proactive ownership.
English proficiency (minimum C1)
What we offer
- An appealing discount on all Yoshi en products.
- 28 days of paid time off per year plus up to 5 additional days off between Christmas and New Year.
- Urban Sports Club membership and a subsidy for the BVG public transport ticket.
- Various discounts of up to more than 50% on attractive brands such as Flaconi Bosch Apple or Expedia.
- Real ownership plenty of room for new initiatives and the opportunity to contribute your expertise and bring your ideas to life.
- Inviting office spaces with access to a wide range of organic teas and superfoods from around the world.
- We celebrate together: regular tea & office gatherings summer festivities and Christmas parties.
About us
We take our ecological responsibility very seriously: thats why the majority of our product range is vegan. We also take an innovative approach to packaging: most of our products are packaged in glass making them almost entirely recyclable.
Our diverse team in Berlin consists of over 350 employees from more than 40 nationalities and continues to grow but at a sustainable pace. Our goal is to foster a collaborative supportive and inclusive work environment with a diverse group of motivated talented and visionary team members.
We highly value equality of opportunity and inclusivity and we would like to particularly encourage women and candidates from under-represented backgrounds to apply even if you dont match with 100% of the requirements.
Required Experience:
Manager
Key Skills
- Proofreading
- Adobe Acrobat
- FDA Regulations
- Manufacturing & Controls
- Biotechnology
- Clinical Trials
- Research & Development
- GLP
- cGMP
- Product Development
- Chemistry
- Writing Skills
About Company
Sunday Natural emerged from a long-standing passion and research in the fields of health, healing, and personal growth. The lack of natural, high-quality products on the market was the original motivation for founding Sunday Natural in 2013. We aim to produce the products we ourselves ... View more
