Ready to build the future with AI

At Genpact we dont just keep up with technologywe set the pace. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale. From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges.

If you thrive in a fast-moving innovation-driven environment love building and deploying cutting-edge AI solutions and want to push the boundaries of whats possible this is your moment.

Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading enterprisesglobally.Through ourdeep business knowledge operational excellence and cutting-edge solutions we help companies across industries get ahead and stay ahead.Powered by curiosity courage and innovationour teamsimplementdata technology and AItocreate tomorrow today.Get to know us atand onLinkedInXYouTube andFacebook.

Inviting applications for the role of Lead Consultant GenAI ML Developer

The Onsite Manager Workplace Services is responsible for end-to-end management of onsite IT support collaboration and digital workplace services. This role oversees Desktop Engineering White Glove Support Service Desk & ITSM Tools Microsoft Teams SharePoint OneDrive and collaboration platforms with strong ownership of service reporting analytics and performance insights. The role ensures operational excellence SLA compliance data-driven decision-making and continuous service improvement

Responsibilities

Design and implement algorithms that enable the General AI system to acquire new knowledge efficiently and adapt to evolving tasks seamlessly.

Develop mechanisms for the General AI to perform various tasks such as natural language understanding image recognition and decision-making ensuring a holistic and versatile skill set.

Implement continual learning strategies that allow the General AI to adapt and improve its performance over time learning from both labelled and unlabelled data.

Collaborate with specialists from different domains to integrate domain-specific knowledge and ensure the General AIs applicability in diverse real-world scenarios.

Incorporate ethical considerations into the design and development of the General AI addressing issues related to bias fairness and transparency in AI decision-making processes.

Optimize the General AI system for scalability ensuring efficient performance across different hardware and deployment environments.

Engage in interdisciplinary research staying updated on advancements in AI cognitive science and related fields and applying relevant findings to enhance the capabilities of General AI.

Understanding business objectives and developing models that help to achieve them along with metrics to track their progress.

Verifying data quality and/or ensuring it via data cleaning

Defining validation strategies & data augmentation pipelines

Designing developing and researching Machine Learning systems models and schemes

Good working knowledge on deep learning and advanced NLP techniques

Analyzing the use cases of ML algorithms and ranking them by their success probability

Should be excellent with Rasa Framework or any other chatbot interface.

Performing statistical analysis and using results to improve models.

Training and retraining ML systems and models in real-world situations

Visualizing data for deeper insights

Hands-On with Service / Incident Management tools: JIRA / ServiceNow

Knowledge and experience with Software Version Control systems: GIT etc.

Qualifications we seek in you!

Minimum qualifications

MCA

Excellent written and verbal communication skills

Why join Genpact

Lead AI-first transformation Build and scale AI solutions that redefine industries

Make an impact Drive change for global enterprises and solve business challenges that matter

Accelerate your careerGain hands-on experience world-class training mentorship and AI certifications to advance your skills

Grow with the best Learn from top engineers data scientists and AI experts in a dynamic fast-moving workplace

Committed to ethical AI Work in an environment where governance transparency and security are at the core of everything we build

Thrive in a values-driven culture Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140000 coders tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Lets build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation.
Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.