LCL Operations Agent
Share
Job Location:
Prague - Czech Republic
Monthly Salary:
Not Disclosed
Posted on:
22 hours ago
Vacancies:
1 Vacancy
Job Summary
We offer
Working at Maersk brings a unique blend of being part of a rich heritage and an enthusiastic youthful fast-paced logistics company. We believe in rewarding and recognizing individual performances within highly professional teams supported by our distinctive values.
Collaborative and commercial mindsets are the key cornerstones of being a high performer in Maersk.
As a performance-oriented company we strive to always recruit the best person for the job regardless of gender age nationality sexual orientation or religious beliefs.
We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for this role we can offer a full-time role with flexible working arrangements such as hybrid working up to 60% of the time adjusted working hours and other alternative working patterns.
As a LCL operations agent you own and manage end-to-end customer experience within the assigned scope in LCL Product in compliance with relevant company procedures. Strictly monitor performances through KPIs with particular attention to Quality and Finops. You focus on engagement and development of individuals skills and lead the LCL Delivery Team on Maersks transformation journey to proactive and silos-free environment emphasizing on digital-driven habits internally and with customers.
Key responsibilities:
In this role you will:
- Supervises booking gives quotations on LCL import and export handles entries completes Bill of Lading (BoL) and sea freight documents.
- Supervise the carrier booking transactions and follows the billing.
- Maintains relationships with Maersk offices at destination/origin customers and vendors.
- Offers assistance in the resolution of customers queries and issues both in Czech and English.
- Data processing and reports.
We are looking for:
We are looking for a quite round professional with a good knowledge of the shipping industry import and export and the proper professional behaviour. Strong communication skills in Czech and English are instrumental for the role as you will talk and write with customers and internal stakeholders. Financial understanding is highly appreciated and you will have to ensure the costs and incomes are captured in the systems. Detail orientation and hands-on approach will help you solve the daily operations.
Additional information
- The position is based in Prague Czechia
- This is a fixed term contract with a possibility of extension.
- No Visa or relocation support provided
If you have been reading so far we are glad to see you are interested! If you could see yourself in this role and you are keen to join our journey to become the Global Integrator of Container Logistics we are very much looking forward to your application.
Our recruitment process:
If you are a self-confident good-mannered person with a hunter mindset eager to go the extra mile for your customers than we are waiting for your application. Please write it in English. As applications will be read continuously do not wait with your application!
Maersk is committed to a diverse and inclusive workplace and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race colour gender sex age religion creed national origin ancestry citizenship marital status sexual orientation physical or mental disability medical condition pregnancy or parental leave veteran status gender identity genetic information or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website apply for a position or to perform a job please contact us by emailing .
Required Experience:
Unclear Seniority
Key Skills
- Computer Science
- Continuous Integration
- Fraud
- Intake Experience
- Law Enforcement
- Usability
- Analysis Skills
- Computer Forensics
- Driving
- Teaching
- Counterintelligence
- Sass
About Company
Maersk Line is a Danish international container shipping company and the largest operating subsidiary of the Maersk Group, a Danish business conglomerate. It is the world's largest container shipping company by both fleet size and cargo capacity, serving 374 offices in 116 countries
