Senior Project Director Reconstruction

Tucson, AZ - USA

Monthly Salary: Not Disclosed

Posted on: 12 hours ago

Vacancies: 1 Vacancy

Job Summary

At Kustom we bring order to chaos after disaster strikes - restoring property stability and peace of mind for businesses and families across the country. As a Senior Project Director you lead complex insurance-driven reconstruction projects end to end owning scope schedule budget quality and the customer experience while setting the pace and standard for execution across the market.

What You Do

You lead complex insurance-driven reconstruction projects from assignment through closeout balancing customer experience production execution and financial performance. You partner with estimators project accounting field leadership internal trades and subcontractors to deliver high-quality outcomes safely on schedule and on budget. You are successful in this role by:

Leading End-to-End Project Execution
1. Own scope schedule budget quality and customer outcomes across multiple concurrent reconstruction projects
2. Align internal teams and subcontractors on sequencing milestones inspections and deliverables
Driving Customer Communication and Stakeholder Alignment
1. Serve as the primary point of contact setting expectations early and providing consistent proactive updates
2. Resolve issues quickly and professionally to maintain trust and momentum
Managing Scope Change and Documentation
1. Identify scope gaps early and drive supplements and change orders with clear documentation and approvals
2. Maintain accurate job files photos and project updates to support operational execution and financial recovery
Delivering Financial Results
1. Build and manage budgets in DASH tracking job costs in real time to protect margin and profitability
2. Review and approve subcontractor bids agreements and invoices to ensure scope alignment and cost control
Closing Jobs Cleanly
1. Drive punch list completion secure customer sign-off and ensure closeout documentation and billing are completed accurately

What You Bring

This role requires a leader who can run complex projects with urgency discipline and strong customer instincts while maintaining financial control. You thrive in this role because you bring:

Exceptional Hands-On Leadership Experience
1. 7 years leading reconstruction projects in restoration construction or insurance-driven environments
2. Experience managing multiple complex projects simultaneously with strong field and subcontractor coordination
3. Ability to lead through influence communicate clearly under pressure and deescalate issues with customers and partners
4. High accountability strong follow-through and consistent attention to detail
Insurance and Documentation Discipline
1. Working knowledge of restoration workflows carrier expectations and scope documentation requirements
2. Proven ability to write justify and manage supplements and change orders
Strong Financial Acumen
1. Track record of managing budgets job costing and margin performance in a production environment
2. Comfort using job cost systems and dashboards to identify risk and drive corrective action

Why Join Kustom

Culture That Inspires- Teamwork integrity and a growth mindset fuel how we show up for each other and for the customers who rely on us
Total Rewards Package- Competitive weekly pay with a comprehensive benefits package including health dental vision 401(k) PTO and more
Career Growth Opportunities- Training mentorship and the chance to advance your career while enhancing your skills

Founded in 1968 Kustom has spent decades earning a stellar reputation as a nationally acclaimed industry-leading property restoration firm. We offer unparalleled full-service restoration and emergency services to commercial industrial and residential clients. Our legacy is built on innovative thinking meticulous attention to detail and a commitment to exceptional service ensuring that life and business continue smoothly for our clients nationwide.

At Kustom we unite experts who are driving the industry forward delivering positive life-changing outcomes for both commercial and residential customers. We do more than rebuild we build trust.

If youre ready to make an impact with one of the largest privately held restoration companies in North America wed like to meet you. Join our team and become part of our ongoing success story!

Kustom provides equal employment opportunities to all employees and applicants for employment without regard to race color creed ancestry national origin citizenship sex or gender (including pregnancy childbirth and pregnancy-related conditions) gender identity or expression (including transgender status) sexual orientation marital status religion age disability genetic information service in the military or any other characteristic protected by applicable federal state or local laws and ordinances.

Subject to Federal State and Local laws regulations and/or ordinances applicants must be able to pass pre-employment drug screening and background check.

Compensation is based on geographic location demonstrated job related skills knowledge experience education certifications etc. This job description is not intended to contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Activities duties and/or responsibilities may change at any time with or without notice.

Required Experience:

Director