Amazon Flex Program Manager, Amazon Flex
Share
Job Location:
Monthly Salary:
Posted on:
11 hours ago
Vacancies:
1 Vacancy
Job Summary
The Amazon Flex program uses independent driverscalled delivery partnersto deliver to our customers. Through the Amazon Flex app drivers sign up for the program schedule pickup times are guided during routes with the navigation system and more.
As the Amazon Flex Program Manager you will be responsible for the strategy and initiatives aimed at improving the quality and efficiency of the deliveries carried out by the program. To achieve your goals youll work with diverse areas of the organization including technology operations and marketing. A successful program manager will work to enhance the experience of hundreds of drivers both within operations and when carrying out delivery routes through data analysis identifying obstacles and problem spots and implementing effective and well-defined standards. These improvements must be balanced with business needs and take into account key operational metrics. Effective stakeholder management skills are essential to balance these competing priorities and delivering effective solutions for our customers and drivers.
Key job responsibilities
- Support long-term strategic planning to improve quality and efficiency.
- Work closely with the areas of finance marketing capacity management operations engineering and program management on process improvement and launch initiatives.
- Develop implement and oversee reports ensuring clear visibility of project milestones and performance.
- Effectively influence stakeholders through collaboration and effective prioritization.
- Be responsible for key performance indicators and work closely with stakeholders to understand everyday opportunities and challenges in order to implement short and long-term solutions.
- Monitor the execution of projects and ensure that the delivery is at the appropriate quality level and in compliance with the expected deadline.
- Navigate and resolve ambiguities by applying creative problem solving skills.
- Identify and mitigate risks preventing them from becoming larger problems.
- Bachelors degree
- Knowledge of Excel (Pivot Tables VLookUps) at an advanced level and SQL
- Experience defining program requirements and using data and metrics to determine improvements
- Speak write and read fluently in English
- Experience in program or project management
- Experience working cross-functionally with tech and non-tech teams
- Experience in defining and implementing process improvement initiatives using data and metrics
- Experience in stakeholder management dealing with multiple stakeholders at varied levels of the organization
- Experience building processes project management and schedules
- Experience in driving end to end delivery and communicating results to senior leadership
- Experience in process improvement
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
As the Amazon Flex Program Manager you will be responsible for the strategy and initiatives aimed at improving the quality and efficiency of the deliveries carried out by the program. To achieve your goals youll work with diverse areas of the organization including technology operations and marketing. A successful program manager will work to enhance the experience of hundreds of drivers both within operations and when carrying out delivery routes through data analysis identifying obstacles and problem spots and implementing effective and well-defined standards. These improvements must be balanced with business needs and take into account key operational metrics. Effective stakeholder management skills are essential to balance these competing priorities and delivering effective solutions for our customers and drivers.
Key job responsibilities
- Support long-term strategic planning to improve quality and efficiency.
- Work closely with the areas of finance marketing capacity management operations engineering and program management on process improvement and launch initiatives.
- Develop implement and oversee reports ensuring clear visibility of project milestones and performance.
- Effectively influence stakeholders through collaboration and effective prioritization.
- Be responsible for key performance indicators and work closely with stakeholders to understand everyday opportunities and challenges in order to implement short and long-term solutions.
- Monitor the execution of projects and ensure that the delivery is at the appropriate quality level and in compliance with the expected deadline.
- Navigate and resolve ambiguities by applying creative problem solving skills.
- Identify and mitigate risks preventing them from becoming larger problems.
- Bachelors degree
- Knowledge of Excel (Pivot Tables VLookUps) at an advanced level and SQL
- Experience defining program requirements and using data and metrics to determine improvements
- Speak write and read fluently in English
- Experience in program or project management
- Experience working cross-functionally with tech and non-tech teams
- Experience in defining and implementing process improvement initiatives using data and metrics
- Experience in stakeholder management dealing with multiple stakeholders at varied levels of the organization
- Experience building processes project management and schedules
- Experience in driving end to end delivery and communicating results to senior leadership
- Experience in process improvement
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
Manager
Key Skills
- Project Management Methodology
- Project / Program Management
- Program Management
- Management Experience
- Microsoft Powerpoint
- Project Management
- Microsoft Project
- Budgeting
- DoD Experience
- Leadership Experience
- Supervising Experience
- Contracts
About Company
Free shipping on millions of items. Get the best of Shopping and Entertainment with Prime. Enjoy low prices and great deals on the largest selection of everyday essentials and other products, including fashion, home, beauty, electronics, Alexa Devices, sporting goods, toys, automotive ... View more
