Maintenance Support Technician, Road Transport US

DSV - Global transport and logistics
In 1976 ten independent hauliers joined forces and founded DSV in Denmark. Since then DSV has evolved to become the worlds 3rdlargest supplier of global solutions within transport and logistics. Today we add value to our customers entire supply chain by transporting storing packaging re-packaging processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines outlets stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at

Location: Lancaster TX

Division:Road
Job Posting Title: Maintenance Support Technician Road Transport US
Time Type: Full Time

SUMMARY
At DSV Road Transport the field maintenance support technician provides on-site mobile maintenance and technical support across assigned regions to ensure safe compliant and efficient fleet operations. This role combines in-depth Class 8 diesel and trailer repair knowledge with exceptional communication and customer service skills. The Technician serves as a liaison between drivers vendors and internal departments while performing light repairs coordinating service needs and ensuring all maintenance activities meet DSV standards.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Perform light repair and maintenance work on Class 8 tractors and trailers including but not limited to: lights mudflaps hoses minor mechanical adjustments and DOT inspections.
• Respond to field service needs and driver breakdowns within assigned region ensuring timely and safe resolution.
• Conduct equipment condition assessments and determine appropriate repair paths (mobile repair vs. shop/vendor).
• Initiate service and repair work by diagnosing issues developing repair estimates verifying warranty/service coverage and writing repair orders (ROs).
• Maintain company-provided tools truck and equipment in clean safe operating condition.
• Serve as a mobile communicator and liaison between drivers maintenance vendors dispatch and internal departments.
• Ensure driver concerns equipment issues and safety needs are accurately captured and communicated to vendors and internal stakeholders.
• Follow up with repair shops and vendors to verify recommended services are completed correctly and documented.
• Maintain strong professional relationships with external repair partners to ensure timely and cost-effective service delivery.
• Record accurate detailed and complete repair orders and service documentation.
• Enter ROs and maintenance data into required systems (e.g. service databases internal tracking tools).
• Assist with manufacturer warranty processing when applicable.
• Support parts procurement as needed including sourcing ordering and tracking materials.
• Prepare coordinate and maintain licensing permitting and compliance documentation for assigned equipment.
• Ensure timely submission of invoices and repair documentation to Accounts Payable.
• Perform other duties and projects as assigned to support fleet safety uptime and operational needs.

MINIMUM REQUIRED QUALIFICATIONS

Education and/or Experience

• High School Diploma or GED
• Class 8 truck and trailer mechanical experience or working knowledge required.
• Valid Class A Commercial Drivers License (CDL-A) required.
• Must have and maintain a valid in-state drivers license with an acceptable driving record.
• Ability to troubleshoot issues and perform light repairs safely and effectively.
• 2 years of diesel tractor/trailer or fleet maintenance experience.
• Ability to learn and utilize maintenance management and service database systems.
• Basic understanding of DOT regulations and FMCSA compliance standards.

SKILLS KNOWLEDGE AND ABILITIES

Computer Skills

• Computer proficiency in Microsoft Office Word Excel.

Language Skills

• English (reading writing verbal)
• Spanish proficiency is preferred

Mathematical Skills

• Intermediate

Other Skills

• Must possess a valid Class A Commercial Drivers License
• Highly developed organizational and people skills
• Class 8 truck and trailer mechanical experience/knowledge
• Good communication skills are essential as is the ability to function within a group dynamic
• Position requires the ability to balance multiple duties at once and a high attention to detail
• Must be a team player
• Basic mechanical understanding of diesel mechanics and trailering equipment
• Valid in-state drivers license
• Basic mechanic hand tools helpful but not a necessity

PREFERRED QUALIFICATIONS
Education and/or Experience

• 2 years industry experience desired
• Previous mechanical/diesel experience strongly preferred

PHYSICAL DEMANDS his position involves regular standing walking bending kneeling squatting reaching and climbing throughout the workday in shop yard and office environments. The role requires lifting carrying pushing and pulling items weighing up to 50 pounds performing light mechanical and inspection work and climbing in and out of Class 8 trucks and trailers including working above shoulder level and below knee level. Manual dexterity and visual acuity are required to operate hand tools inspection equipment computers and mobile devices and to read repair orders VINs and DOT documentation. The employee must be able to communicate effectively in noisy maintenance and yard environments operate vehicles as required to maintain a valid Class A CDL sit for extended periods when driving or working at a workstation and tolerate exposure to weather elements noise vibration vehicle exhaust and other typical maintenance-yard conditions while wearing required personal protective equipment. The physical demands described above are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT
The work environment for this position includes a combination of maintenance shop terminal yard vendor locations roadway travel and office settings. The role is performed in an active fleet and transportation environment with exposure to moving vehicles machinery tools and typical shop conditions including noise vibration dust vehicle exhaust and fumes. Work may occur indoors and outdoors and may involve varying weather conditions and temperature extremes. The employee is expected to follow all safety policies and wear required personal protective equipment including safety footwear high-visibility apparel and eye or hearing protection as applicable.

For this position the expected base pay is: $20.50 - $27.50 / Hourly. Actual base compensation will be determined based on various factors including job-related knowledge skills experience geographic location and other objective business considerations.

DSV provides a comprehensive package of health benefits including: medical prescription dental vision and life insurance along with flexible and health spending accounts short and long-term disability coverage and wellness resources to support your overall addition our 401(k) plan offers company-matching contributions up to 5% to help you build a secure financial future. To support a healthy work-life balance DSV also offers generous paid time off paid holidays and additional floating holidays.

DSV does not accept unsolicited agency resumes. Please do not forward unsolicited resumes to our website employees or Human Resources. DSV will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of DSV and will be processed accordingly without fees.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race creed color national origin age sex religion ancestry disability veteran status marital status gender identity sexual orientation national origin or any other characteristic protected by applicable federal state or local law. If you require special assistance or accommodation while seeking employment with DSV please contact Human Resources at . If you are interested in learning the status of your application please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

DSV Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics we have been on an extraordinary journey of growth. Lets grow together as we continue to innovate digitalise and build on our achievements.

With close to 160000 colleagues in over 90 countries we work every day to offer solid services and meet our customers needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent fresh perspectives and ambitious individuals like you.

At DSV performance is in our DNA. We dont just work we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players accountability and action. We value inclusivity embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact be trusted by customers and grow your career in a forward-thinking company this is the place to be.

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