Head of Product, Square Core Banking

Since we opened our doors in 2009 the world of commerce has evolved immensely and so has Square. After enabling anyone to take payments and never miss a sale we saw sellers stymied by disparate outmoded products and tools that wouldnt work together.

Today Square Banking serves millions of sellers who depend on us to manage the financial foundation of their business. When Square Core Banking works well businesses get paid faster manage cash flow effortlessly and spend less time worrying about money. When it doesnt they feel it immediately.

Were not building another bank. Were building the bank our small businesses actually need.

While traditional banks treat business banking as an afterthought were building something fundamentally different. A core banking platform designed from the ground up for the realities of running a small business:

• When a food truck needs to pay a supplier instantly
• When a salon needs to move money between accounts at 9 PM on a Sunday
• When a contractor needs Zelle to work seamlessly with their business account

Thats what were building for. Not banking as usual. Banking that actually works.

The Role

Were hiring a Head of Product Square Core Banking to lead the product team building business checking savings instant transfers instant payouts Zelle and the foundational banking infrastructure that powers it all.

This isnt about managing a roadmap. Its about building the future of business banking.

Youll own the vision the strategy the team and the results. Everything from how many businesses adopt these banking products to how efficiently they run to whether they actually drive impact. This is one of the most important bets Square is making and youll be accountable for whether it decisions you make matter. A lot. Architecture choices feature priorities technical trade-offs: they all determine whether a business can make payroll on time access their money when they need it or feel like their bank actually works for them instead of against them.

Youll have real support to make this happen: Squares distribution our brand and a company that genuinely cares about making sellers lives easier.

If youre the kind of product leader who gets excited by hard problems loves building things that matter and wants to fundamentally change how small businesses manage money keep is a once-in-a-career opportunity to define what business banking should actually be.

You Will

Define the Product Vision

• Set the multi-year product strategy for Squares core bankings foundational layer that enables business to manage money with the same simplicity theyve come to expect from Square
• Translate banking infrastructure into tangible customer value: faster access to funds seamless money movement intelligent account management and embedded finance capabilities that just work
• Balance the immediate (shipping features businesses need today) with the foundational (building the platform that unlocks the next decade of innovation)

Drive Execution at Scale

• Own end-to-end product development for checking & savings accounts instant transfers instant payouts Zelle card products ledger systems and emerging banking capabilities
• Partner with engineering and design to build systems that are secure compliant scalable and most importantly delightful to use
• Make the hard prioritization calls: which features ship now which capabilities become platform investments which experiments get resources

Lead Through Complexity

• Navigate the intersection where great banking products actually get built product innovation regulatory requirements risk management and operational reliability
• Partner with Risk Underwriting Finance Compliance Legal Treasury and external bank partners to ship products that are both innovative and sound

Build and Grow the Team

• Recruit mentor and develop a high-performing team of senior product managers who own critical pieces of the banking experience
• Build a product culture that embraces AI as a core capability not a feature. Where teams use AI to move faster think more clearly about complex problems and ship products that learn and improve over time
• Establish frameworks and rituals that help the team make better decisions faster especially when the path forward isnt obvious. Use AI tools to accelerate discovery validate assumptions and iterate on solutions
• Create an environment where experimentation with AI-powered capabilities is expected where teams are comfortable with ambiguity and where learning from data (human and machine-generated) drives continuous improvement

Measure What Matters

• Define success metrics that capture both customer value (adoption activation retention satisfaction) and business impact (revenue operational efficiency platform health)
• Build feedback loops that connect product decisions to real outcomes creating a culture of learning and continuous improvement

You Have

• 12 years in product management with significant time spent building banking payments or financial infrastructure products
• Deep understanding of core banking systems money movement rails regulatory requirements and operational risk
• Track record of shipping products that customers love and that meet the high bar for security compliance and reliability that financial services demands
• Experience leading complex products at scale across multiple customer segments and platforms while adapting to different risk profiles regulatory environments and user needs.
• Strong product judgment and range from core credit economics and underwriting innovation to customer experience rewards design and software driven differentiation
• A proven ability to partner closely with Engineering Risk Data Science Finance Compliance and Go-To-Market leaders to coalesce and deliver ambitious goals
• Strength in building and scaling product organizations mentoring senior product managers and creating a culture of accountability rigor and customer obsession
• Comfort operating at both strategic altitude and operational depth. You can define a multi-year vision for a credit platform while also diving into approval flows pricing mechanics loss curves and UX details
• A systems-level mindset with the ability to connect underwriting models card economics rewards structures and embedded software features into a unified customer experience
• A forward-looking perspective on AI automation and real time data in credit products and a clear point of view on how these technologies can create tangible value for businesses.

Square is committed to building an inclusive and diverse workplace. We encourage applications from candidates of all backgrounds.

Were working to build a more inclusive economy where our customers have equal access to opportunity and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and fair chance ordinances.

We believe in being fair and are committed to an inclusive interview experience including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter who will treat these requests as confidentially as possible. Want to learn more about what were doing to build a workplace that is fair and square Check out our ID page.

Required Experience:

Director