Case Management Assistant CACM
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Job Location:
Monthly Salary:
Posted on:
6 hours ago
Vacancies:
1 Vacancy
Job Summary
Job title: Case Management Assistant
Reports to: Operations Manager
Location: Home Based (Regular travel into Saffron Walden office)
Salary: 28k-32500k
Status: Full-time permanent
Purpose of Role:
This post is to join a team of existing Brain Injury Case Managers at CA Case Management Case Management Ltd is a case management company specializing in the provision of high-quality case management services to clients with brain and spinal cord injury and long-term neurological disabilities.
Under the direction of Brain Injury Case Managers the CMA is responsible for advocating planning and facilitating the delivery of complex rehabilitation and care/support to enable clients to achieve their maximum potential. The CMA will be responsible for building a relationship with our client and those important to them as well as working alongside the case managers homecare team litigation solicitor and/or deputy and as part of a bespoke MDTs. Working to agreed standards and in line with codes of professional practice; supporting our case manager and homecare team in order to provide specialist clinical and rehabilitation and care and support services for our clients.
Key Responsibilities:
Supporting the management of the clients home including adaptations equipment maintenance and cleaning
Setting up and monitoring MDT
Supporting the clients Case Management goals and rehabilitation
Supporting production and proof reading of assessment reports meeting minutes
Support clients to make manage and attend clinical and rehab appointments
Making applications on behalf of the client e.g. blue badge DWP form completion
Supporting and supervising the care teams
Completing homecare visits and checks
To visit the client and support meetings as is required
Work in accordance with relevant legislation health care best practices and internal policy and procedures.
Be responsible for ensuring that clients files are charged and invoiced appropriately in-line with agreed working practices and contractual customer agreements.
Person Specification:
Experience
Minimum 5 years experience within a CQC regulated service
Experience working as part of team delivering complex care or therapy
Experience working with Case Managers
Experiencing of working with adults and children with neurological conditions traumatic brain injury / Cerebral Palsy and other complex conditions
Skills & Knowledge
A caring and empathetic individual
Full clean driving licence and access to a car for use for work.
Excellent administrative skills
Good working knowledge of Microsoft Word is required including formatting documents using templates and editing content.
Initiative and problem-solving skills with the ability to work independently and seek solutions using available resources.
Ability to work quickly and accurately through a range of tasks setting appropriate priorities and meeting deadlines
Excellent written and verbal communications skills
A willingness to go above and beyond for the client
Ability to research or find points of contact within both private and statutory services.
Accuracy in file notes data entry and message taking
Excellent attention to detail
Ability to be innovative
Ability to work calmly under pressure
Ability to adapt and a willingness to learn
Ability and willingness to travel under own means or via public transport as required and to support clients
Ability to have difficult discussions
Knowledge of Microsoft Teams SharePoint and other Microsoft 365 applications.
Attributes
The role requires an individual who is able to work autonomously and also as a key team member.
They will also need to be calm efficient and professional.
Qualifications and Training
Diploma/ NVQ Level III or other Health and Social Care Qualification
Equal Opportunities Statement
HCML is committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age disability sex gender reassignment sexual orientation pregnancy and maternity race religion or belief and marriage and civil partnerships.
Key Skills
- Accounting Software
- Time Management
- Accounts Administration
- Accounts Receivable
- Accounts Reconciliation
- Administrative Skill
- Leadership skills
- Accounting & Finance
- Accounts Management
- Communication
- Analysis Skills
- Relationship Management
- Team Player Spirit
- Budgeting Skills
- Accounts Payable
About Company
HCMLis the UKs leading provider of rehabilitation case management occupationalhealth and workplace wellbeing services. We help people recovering fromserious injury to achieve lasting recovery guiding them throughrehabilitation community reintegration return to work and long-term suppo ... View more
