Do you want to be a valued part of the critical infrastructure that serves communities across Europe and beyond Are you looking for a position in which you can set direction and help shape our company If so then you could be the newest addition to our team as Business & Operations Coordinator.
Be part of the movement - and play your part.
About the role
Working Monday to Friday 8am5pm youll provide essential operational and customer service support across our shipping logistics activities. Youll be the link between customers warehouses transport planners and internal teams ensuring smooth delivery processes and accurate data flow.
You will be responsible for:
Delivering excellent customer service through clear and timely communication
Processing calloffs and updating stock and transport management systems
Creating accurate documentation to support delivery and transport activity
Liaising with warehouses and planners to ensure operational plans are achieved
Monitoring delivery status and providing updates to customers throughout
Capturing and inputting data for customer KPIs returns and reporting
Maintaining accurate records for invoicing reporting and stakeholder communication
About you
Youll be an effective communicator with strong organisational and planning skills able to work at pace while juggling multiple priorities in a busy logistics environment. A natural problemsolver youll bring a positive proactive attitude and the confidence to question challenge and improve processes where needed. Accuracy and attention to detail are essential along with solid computer literacy and a professional telephone manner. Youll thrive here if you are enthusiastic resilient and able to stay calm under pressure. Flexibility is key as priorities can shift quickly and youll be someone who remains supportive respectful and collaborative with colleagues and customers. A commitment to service quality a logical approach to tasks and a thorough detail focused mindset will help you succeed especially when multitasking or working through complex queries.
We think the strongest teams are built on diversity and inclusivity. Contrasting opinions varied skills and strong characters bring out the best in us all. And we cannot wait for you to join.
Working at DFDS
Join the movement and grow with us.
Now about what we can give you. Youll be able to access some fantastic benefits such as:
Life assurance cover
Contributory company pension scheme
Holiday Purchase Scheme
Free ferry travel for up to 4 guests between Dover and Calais / Newcastle and Amsterdam with no limit on trips
Full employee assistance programme including:
Proactive financial emotional mental and physical health care support including face to face counselling fast 24/7 access to a GP a second medical opinion and legal support for colleagues and their family.
Huge range of retail discounts from high street and online retailers
Cashback on health care including dental optical physiotherapy prescriptions specialist consultations and much more.
Access to myStrength our Wellbeing platform which has plenty of content to support and improve your mental wellness needs.
Access to mental health first aid and opportunity to join support webinars with a focus on all areas of positive wellbeing.
While youre with us we want you to develop. At DFDS we believe that development happens first and foremost through activities in the workplace. We
will also offer training courses that can support you in your role if needed.
Are we a match Then what are you waiting for Apply Now.
If you think your personality skills experience and desire match this role wed love to hear from you. Please send us your CV as soon as possible as were keen to meet potential candidates on an ongoing basis.
We look forward to hearing from you.
About DFDSWe operate a transport network in and around Europe with an annual revenue of DKK 30bn and 17000 full-time employees.We move goods in trailers by ferry road & rail and we offer complementary and related transport and logistics solutions.We also move car and foot passengers o ... View more