Administrative Specialist

Job Req Number: 106667
Time Type: Full Time

It takes a special kind of drive to keep the world moving; and due to growth DSV is looking to recruit.

Administration Specialist
Northampton
Mon-Fri 9:00-17:00

We are looking for Administration Specialists to provide customer focused administration service on selected accounts. Working directly with the clients customer service team you will achieve delivery targets on orders as per our customer requirements.
You must be a committed player supporting colleagues within all departments in providing an enhanced service to customers whilst maintaining and promoting DSV best practices.

What will you be doing

Day to day responsibility for the running of the contract in a customer service capacity.
Meet the customers operational requirements.
Ensure deliveries are made on time in full.
First line support for customer and DSV to ensure that all issues are proactively handled.
Support colleagues within all departments in providing an enhanced service to customers whilst maintaining and promoting DSV best practices.
Responsible for the completion/population of location KPIs as well as being responsible for Customer invoicing processes.

About You

Previous experience of working in a Customer Service role
Possess an understanding of warehouse and logistic operations
Good communication skills
Excellent organisation skills and effective time management
Attention to detail
IT Literate in Microsoft Office
Problem solving
Understanding of CargoWrite is desired however training can be given.

What can we offer you

Competitive Salary Package and an opportunity to be a part of and grow within a driven and successful company with a team of 160000 operating in over 90 countries.
In addition we can offer access to a selection of employee benefits such as:

Enhanced Annual Leave Entitlement from your start which increases with length of service.
Salary Sacrifice Car Scheme for Ultra-Low Emissions Cars
Salary Sacrifice Cycle Scheme
WeCare App for support with physical and mental wellbeing including access to GPs for you and your dependents.
LifeWorks app for access to cashback and discounts on high street and online brands.
Life Insurance and which includes access to expert probate support.

Next Steps

If this sounds like the next step for you please follow the links and apply with your CV without delay!

Please be aware that all successful candidates will undergo necessary right-to-work checks and certain sites require 5-years worth of referencing and criminal record checks.

We do not accept CV details from Recruitment Agencies unless DSV have engaged directly regarding the role requirements beforehand.

DSV Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics we have been on an extraordinary journey of growth. Lets grow together as we continue to innovate digitalise and build on our achievements.

With close to 160000 colleagues in over 90 countries we work every day to offer solid services and meet our customers needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent fresh perspectives and ambitious individuals like you.

At DSV performance is in our DNA. We dont just work we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players accountability and action. We value inclusivity embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact be trusted by customers and grow your career in a forward-thinking company this is the place to be.

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